Scheduling and Intake Coordinator

:

Are you a dedicated employee with a huge heart, love children, and with a great work ethic? Are you looking to start your career assisting children in reaching their fullest potential? Blue Balloon is the right place for you!

We are hiring a Scheduling and Intake Coordinator at our EI Center in Owings Mills. This is an on-site, M-F position (7:30am start time).

Ideal Candidate will have experince with ABA, Scheduling and Intake and experience as a Behavior Technician (BT) or Registered Behavior Technician (RBT)

What will your day look like?

• Creating/updating daily/weekly and monthly technician and client schedules
• Completing intake phone call for new client referrals
• Educating families about the services we provide
• Verifying client insurance benefits to determine eligibility
• Communicating with families their insurance benefits and financial obligations
• Accurate data entry and communication recorded in EHR and other software
• Updating client availability for therapy
• Input, update, and exercise discretion to modify client schedules as needed
• Exercise discretion to schedule clients appropriately, maximizing their authorization
• Communicating all schedules changes with entire team including family, RBT, and BCBA
• Use judgement in addressing concerns with filling schedules and any other client concern
• Inputting authorizations into EHR
• Auditing all parts of EHR for accurately and completeness
• Evaluating staffing needs and communicate with team
• Attending team meetings and communicate current needs
• Identify scheduling and staffing adjustments necessary, and address accordingly based on client satisfaction feedback received
• Use judgement in coordinating schedules of other professionals (SLP, OT, psychologist, social worker, etc.)
• Other duties as assigned

Minimum Requirements:

• Background check clearance upon hire
• High School diploma or equivalent
• Previous experience with scheduling and intake
• Strong communication skills
• Detail oriented

About Blue Balloon Blue Balloon is a multidisciplinary Applied Behavior Analysis (ABA) company created to address the needs of those who present with signs or symptoms of Autism Spectrum Disorder (ASD). At Blue Balloon, we believe a multidisciplinary approach benefits the unique needs of each child by increasing collaboration across providers, thereby yielding better outcomes for each child. To accomplish this, in addition to ABA therapy, we offer speech therapy, occupational therapy, and counseling to seamlessly coordinate care across therapy fields, build an integrated health plan for each child, and ensure the individual needs of each child is met. Blue Balloon provides services at home, in the community and through a center-based model.

Blue Balloon ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.