Inside Sales and Sales Support

Job Description

Job Description

Inside Sales + Sales Support Specialist

 

Role Description

The Inside Sales + Sales Support Specialist will be responsible for helping to drive the revenue growth of Phinest by:

· Inside Sales: Conducting outbound prospecting to set up closing opportunities for territory account executives

· Sales Support: Establishing a new function that will help the sales team with data acquisition and analysis as part of prospecting, as well as customer communications, lead management and order confirmations

Inside Sales Responsibilities:

· Data assembly and analysis: Using AI tools as well as other industry standard tools such as Cannabiz Media, DCC license lookup and Phinest’s own prospect database, this role will be responsible for working with territory AEs to build prospect lists

· Outbound prospecting: Role will be responsible for outreach utilizing email, text and calls as well as social media tools such as LinkedIn and Instagram to contact and engage prospects with the goal of setting up calls/meetings for the AEs

· Reorder: The role will also be responsible for following up with customers who previously ordered, for additional sales opportunities

Sales Support Responsibilities:

· Manage inbound leads from email, social media and company website, including screening and qualifying prospects, entering them into Salesforce and communicating pertinent details to the AE so they can follow up and close sales

· Manage customer confirmation of planned orders in advance of clones being cut

· Assist the AEs with inventory confirmations as needed

· Provide other crucial sales team support functions as needed in the normal course of business

Qualifications

· Inside Sales Experience: Experience using AI prospecting tools such as Apollo.AI, Wiza, ZoomInfo and Clay; experience with cold calling and other lead generation strategies

· Sales Support Experience : Minimum of 3 years in a sales support or customer success role.

· Education : A bachelor's degree is preferred.

· Interest in Cannabis : Passion for cannabis, genetics, and cultivation is essential.

· Detail-Oriented : Ability to manage complex projects and improve workflows, especially in a remote setting.

· Independent : Able to work remotely with minimal distractions.

· Team-Oriented : Build strong relationships with colleagues and work cooperatively, even when remote.

· Tenacity and Drive : Strong work ethic, motivated to exceed expectations and deliver excellent results.

· Professional Communication : Ability to communicate clearly with executives and customers.

· G rowth Mindset : Willingness to receive feedback and grow professionally.

· Vendor Management : Experience in managing external vendors and ensuring excellent outcomes.

· Communication Skills : Ability to communicate effectively and professionally, both in writing and verbally.

· Time Management : Ability to juggle multiple tasks and adapt to a fast-paced environment.

· Tech-Savvy : Familiarity with CRM (Salesforce), Slack, Google Suite, and other software tools.

Physical Requirements:

Employees may experience the following physical demands for extended periods of time:

• • Sitting, standing and walking (95-100%)
  • Keyboarding (40-60%)
  • Viewing computer monitor, tablet and cell phone screen requiring close vision (95-100%)

Work Environment:

Work is performed in a business office .

About Phinest Cannabis:

Phinest Cannabis Nursery specializes in producing top-quality genetics using tissue culture mother stock. We work closely with farmers and cultivators to deliver the finest genetics to the market.

Phinest Cannabis will not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Inside Sales + Sales Support Specialist

 

Role Description

The Inside Sales + Sales Support Specialist will be responsible for helping to drive the revenue growth of Phinest by:

· Inside Sales: Conducting outbound prospecting to set up closing opportunities for territory account executives

· Sales Support: Establishing a new function that will help the sales team with data acquisition and analysis as part of prospecting, as well as customer communications, lead management and order confirmations

Inside Sales Responsibilities:

· Data assembly and analysis: Using AI tools as well as other industry standard tools such as Cannabiz Media, DCC license lookup and Phinest’s own prospect database, this role will be responsible for working with territory AEs to build prospect lists

· Outbound prospecting: Role will be responsible for outreach utilizing email, text and calls as well as social media tools such as LinkedIn and Instagram to contact and engage prospects with the goal of setting up calls/meetings for the AEs

· Reorder: The role will also be responsible for following up with customers who previously ordered, for additional sales opportunities

Sales Support Responsibilities:

· Manage inbound leads from email, social media and company website, including screening and qualifying prospects, entering them into Salesforce and communicating pertinent details to the AE so they can follow up and close sales

· Manage customer confirmation of planned orders in advance of clones being cut

· Assist the AEs with inventory confirmations as needed

· Provide other crucial sales team support functions as needed in the normal course of business

Qualifications

· Inside Sales Experience: Experience using AI prospecting tools such as Apollo.AI, Wiza, ZoomInfo and Clay; experience with cold calling and other lead generation strategies

· Sales Support Experience : Minimum of 3 years in a sales support or customer success role.

· Education : A bachelor's degree is preferred.

· Interest in Cannabis : Passion for cannabis, genetics, and cultivation is essential.

· Detail-Oriented : Ability to manage complex projects and improve workflows, especially in a remote setting.

· Independent : Able to work remotely with minimal distractions.

· Team-Oriented : Build strong relationships with colleagues and work cooperatively, even when remote.

· Tenacity and Drive : Strong work ethic, motivated to exceed expectations and deliver excellent results.

· Professional Communication : Ability to communicate clearly with executives and customers.

· G rowth Mindset : Willingness to receive feedback and grow professionally.

· Vendor Management : Experience in managing external vendors and ensuring excellent outcomes.

· Communication Skills : Ability to communicate effectively and professionally, both in writing and verbally.

· Time Management : Ability to juggle multiple tasks and adapt to a fast-paced environment.

· Tech-Savvy : Familiarity with CRM (Salesforce), Slack, Google Suite, and other software tools.

Physical Requirements:

Employees may experience the following physical demands for extended periods of time:

• • Sitting, standing and walking (95-100%)
  • Keyboarding (40-60%)
  • Viewing computer monitor, tablet and cell phone screen requiring close vision (95-100%)

Work Environment:

Work is performed in a business office .

About Phinest Cannabis:

Phinest Cannabis Nursery specializes in producing top-quality genetics using tissue culture mother stock. We work closely with farmers and cultivators to deliver the finest genetics to the market.

Phinest Cannabis will not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Phinest delivers premium cannabis genetics through advanced tissue culture techniques and expert cultivation. Backed by a team of PhD- and master-level horticulturists, we develop exceptional strains with precision and consistency from day one. Join us and grow with a company committed to excellence.

Company Description

Phinest delivers premium cannabis genetics through advanced tissue culture techniques and expert cultivation. Backed by a team of PhD- and master-level horticulturists, we develop exceptional strains with precision and consistency from day one. Join us and grow with a company committed to excellence.