Key Holder (Full Time)

Key Holder (Full Time)

Boot Barn is seeking Key Holders who will engage with customers and provide leadership while embodying the company's mission and values.

Candidates should have 1 to 2 years of retail sales experience and demonstrate strong leadership and communication skills.

The role involves driving sales, assisting with team development, and maintaining operational procedures to exceed store goals.

Key Holders will earn a competitive hourly rate of $15.00 to $17.00, along with sales incentives and a monthly store sales bonus.

Flexibility in scheduling is required, including availability for nights, weekends, and holidays, as well as up to 10% travel to support local stores.

Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Additionally, Key Holders partner with the leadership team in driving activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

Key Holder duties include fostering a service and selling culture; becoming an expert in product categories; maintaining and achieving measurable goals; maintaining company-merchandising standards; accurately completing all sales transactions; actively seeking new ways to develop skills and improve metrics; completing all opening and closing procedures; adhering to all local, federal and state laws; performing any other duties that may be assigned by management; and demonstrating a high level of quality work, attendance and appearance.

Qualifications include 1 to 2 years of retail sales experience; strong leadership, communication, time management and organization skills; availability to work a variety of shifts to meet business needs including nights, weekends and holidays; flexibility with scheduling and willingness to work extended hours when necessary; up to 10% travel to support local stores, as needed; business acumen; conflict management; customer-centric approach; leadership and team development; and strategic thinking.

Partner benefits and additional compensation opportunities include a competitive hourly rate ($15.00-$17.00/hr) plus sales incentives (SPIFFS) and monthly store sales bonus; merchandise discount (50% off of Exclusive Brands and 40% off of third-party brands); paid time off plan for year-round Boot Barn Partners; medical, dental, vision and life insurance; 401(k) plan with generous company matching; flexible schedules and work/life balance; and opportunities for growth at every level.

Physical demands include standing, walking and squatting more than fifty percent of the work shift; required to lift, move and carry up to 40 pounds; ability to read, count and write to accurately complete all documentation and reports; must be able to see, hear and speak in order to communicate with partners and customers; and specific vision abilities including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Work environment conditions include a clean, orderly, properly lighted and ventilated workspace with proper safety compliance and moderate noise levels.