Customer Support Engineer: API Debug & Automation
Metriport
A healthcare data intelligence platform based in San Francisco seeks its first Customer Support Engineer. This key role involves handling inbound technical issues, building automated support systems, and synthesizing customer feedback for product improvements. Ideal candidates have 3+ years in technical support or software engineering, and a strong coding and API background. The position offers competitive pay, full health coverage, and an unlimited PTO policy, fostering a supportive and high-performance environment. #J-18808-Ljbffr Metriport
- Databento is looking for a customer support specialist focused on financial trading APIs. In this role, you’ll be the first point of contact for customer issues... ...least 2 years of experience in technical support or engineering and is proficient in Python. Experience with...Suggested
$34.25 - $50 per hour
...regulatory intelligence, automation, and connected governance... ...'re looking for a Senior Support Analyst to join the GCS (Global Customer Support) team. In this role... ...of HTML, XML, API, JavaScript, or similar languages... ...troubleshoot API calls. Debug and troubleshoot...SuggestedWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$120k - $190k
...talented Designated Technical Support Engineer to join our rapidly expanding... ..., and most importantly - customer‑obsessed. As a trusted technical... ...their root cause Ability to debug issues including searching &... ...experience in troubleshooting REST API issues Working experience on...SuggestedWork experience placementHome officeShift work- ...Plain is redefining customer support for the next generation of B2B companies... ...role. As one of our Support Engineers, you'll be a clear owner of... ...you'll regularly move between APIs, webhooks, SDKs, logs, and architecture... ...end-to-end: investigate, debug, coordinate with engineering,...SuggestedWork at officeImmediate startDay shift3 days per weekEarly shift
- ...Technical Support Engineer You'll be joining as a Technical Support Engineer... ...for delighting our customers by solving their technical challenges... ...with Engineering, to debug integration issues, write custom... ...custom scripts, and work with our API Proven experience in a...SuggestedRemote work
$130k - $195k
...foundation for agent engineering in the real world, helping... ...000+ active LangSmith customers, and 5 of the Fortune... ...a Senior Technical Support Engineer to lead our... ...front lines helping teams debug production LLM... ...troubleshooting skills across APIs, SDKs, distributed...Work at officeRemote workFlexible hours- Customer Support Engineer San Francisco, CA — Full Time. We're looking for an experienced Customer Support... ...Kubernetes, service meshes, and API gateways Analyze system performance using... ...with eBPF technology and kernel-level debugging for network and security applications...Full timeFlexible hours
$120k - $165k
...technical backbone of Gamma's support team, you'll resolve... ...to escalations, debugging tricky problems, collaborating with engineering to fix bugs, and building... ...surface patterns from customer feedback, improve internal... ...sites, leveraging APIs and technical troubleshooting...Full timeWork at officeWork from home$140k - $187k
...the world runs on custom software for critical... ...handling customer support workflows, building... ...hours of work has been automated by developers and... ...Community Support Engineers to provide... ...tackling challenges like debugging database connections and APIs, optimizing Retool...Work at office$120k - $160k
...Description Job Description Customer Support Engineer Metriport is an open-... ...support role. You debug like a developer, communicate... ...scratch: the tooling, the automation, the runbooks, and the processes... ...resolution. Shipped Code & API Familiarity: You've...Work at officeWork from homeFlexible hours- ...Job Description Technical Support Engineer Description: We are seeking a talented and customer-focused Technical Support Engineer... ...partners seeking support with API integrations, especially... ...supporting RESTful APIs; capable of debugging and analyzing API payloads,...
$28.13 - $50 per hour
...unifies regulatory intelligence, automation, and connected governance... ...Challenge OneTrust is seeking a Support Analyst to join our... ...critical issues that OneTrust customers face. This position requires... ...HTML, CSS, Javascript, React), APIs/integrations Ability to...Work experience placementWork at officeLocal areaWorldwideFlexible hoursShift workWeekend workAfternoon shift3 days per week1 day per week$10k
...Type Hybrid Department Engineering, Product & Design, Customer Support Vapi (/ˈVɑːpi/): We’re... ...support feedback loops and API gaps directly shape our... ...upsell opportunities. Automation: Collaborate with... ...tier" technical guides and debugging snippets tailored to complex...Full timeShift work- ...and care deeply about solving customer problems with precision. If... ...the role The Technical Support Engineer is a customer-focused problem... ..., including account access, API integrations, code defects,... ...log analysis, AI co‑pilots, automated RCA generation) to accelerate...Monday to FridayWeekend work
$210k - $250k
...group of committed researchers, engineers, policy experts, and business... ...About the role We are hiring Support Engineers to serve as the... ...'s most strategic enterprise customers. As a Support Engineer, you'll... ...company products across the API, Claude for Enterprise, and Claude...Visa sponsorship- ...founding in 2023. Our customers include companies like... ...role This is our second support hire. Customers using... ...customers and the engineering team. You’ll spend most... ...something is repeatable, automate it. What we’re looking... ...supporting an SDK or API product with usage‑based...Work from home
$111k - $130k
...ride, childcare, even a date. Customers include Uber, Pennymac,... ...Breakthrough Company. Senior IT Support Engineer (P3) Checkr is building the... ...build, and scale AI‑driven automations and agentic workflows to eliminate... ..., Jira, or Google) with LLM APIs to build automated triage...Permanent employmentWork at officeLocal areaRemote workRelocationFlexible hours3 days per week$110k - $130k
...extraordinary twists and turns. About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience at Finch. TSEs are expert Finch users,... ...developer community Become an authority on Finch’s API, products, and integrations to encourage developers...Full timeWork at office2 days per week- ...achieve this ambitious goal together. Customers love Rootly. Some of the fastest growing... ...customers. We’re looking for a Technical Support Engineer to join our team. If you love solving... ...player. Technical knowledge in Terraform, APIs, and liquid markup syntax. Preferred...Remote workHome office3 days per week
$111.71k - $134.06k
...electricity. With Fivetran, customer data arrives in their... ...to query, with no engineering or maintenance required... ...of companies. Fivetran Support partners with customer... ...methodically Experience debugging and isolating issues with REST and SOAP APIs and SQL databases, with...Full timeWork at officeRemote work- About the Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build... ...of Python, TypeScript, and/or JavaScript with testing/debugging experience using curl and Postman-like tools Foundational...Full timeRemote workFlexible hoursNight shiftWeekend work
- ...competitors. As a Senior Technical Support Engineer, you will focus on in-depth... ...and its integration into customer environments using... ...~ Good command of workflow automation and ability to troubleshoot... ...JavaScript, Python, and PHP, API calls. ~ Ability to analyze...Work at officeLocal area
$60k - $70k
...integrated platform that unifies customer insights, product strategy... ...is seeking a Technical Support Engineer to serve as the frontline technical... ...cloud infrastructure, APIs, databases, and enterprise SaaS... ...capabilities, contribute to automation initiatives, and stay at the...Remote workFlexible hoursShift work$100k - $160k
...team at OSARO as a Technical Support Engineer and help us develop cutting... ...technical expertise with customer-facing skills to support and... ...the core of our industrial automation operations. This highly visible... ...of JSON and Rest APIs. Bonus if You Have Experience...Full timeImmediate startRemote workFlexible hours$169k - $245k
...evolving the Product Support experience, powered by AI, automation, and integrated... ...operations. As a Support AI Engineer on this team, you'... ...our support tools, customer and account context... ...experience with APIs, webhooks, data... ...operational data to debug issues, improve workflows...Full timeRemote workWork from home- ...the Team The Technical Support team is responsible... ...complex issues and support customers in maximizing value... ...Technical Success, Product, Engineering and others to deliver... .... We think from an automation-first mindset and... ...built with the OpenAI API platform. The nature...Work at officeRelocation packageNight shiftWeekend work
- Requirements Prior experience with Databento’s API is strongly preferred, as well as... ...2 years of experience in technical support, QA, or engineering Working proficiency in Python... ...’ll be the first point of contact for customer issues, responsible for understanding...
$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience. Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires...Full timeWork at officeRemote work- ...build better, more human customer experiences with AI.... ...Google Workspace. Support Engineering at Sierra Companies... ...Engineer: someone who loves debugging puzzles, enjoys... ...systems, tooling, and automation that power it, using... ...building, integrations, APIs, product workflows,...Full timeFlexible hours
$80k - $100k
...healthcare technology company in San Francisco is seeking a Technical Support Specialist to bridge customers and the platform. This role offers the chance to troubleshoot, guide developers through API integrations, and ensure healthcare organizations get the most from...
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