Customer Support Engineer: API Debug & Automation
Metriport
A healthcare data intelligence platform based in San Francisco seeks its first Customer Support Engineer. This key role involves handling inbound technical issues, building automated support systems, and synthesizing customer feedback for product improvements. Ideal candidates have 3+ years in technical support or software engineering, and a strong coding and API background. The position offers competitive pay, full health coverage, and an unlimited PTO policy, fostering a supportive and high-performance environment. #J-18808-Ljbffr Metriport
$34.25 - $50 per hour
...regulatory intelligence, automation, and connected governance... ...'re looking for a Senior Support Analyst to join the GCS (Global Customer Support) team. In this role... ...of HTML, XML, API, JavaScript, or similar languages... ...troubleshoot API calls. Debug and troubleshoot...SuggestedWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week- ...Customer Support Engineer Metriport is an open-source data intelligence platform... ...support role. You debug like a developer, communicate... ...scratch: the tooling, the automation, the runbooks, and the processes... ...resolution. Shipped Code & API Familiarity: You've written...SuggestedWork at officeWork from homeFlexible hours
- ...Technical Support Engineer You'll be joining as a Technical Support Engineer... ...for delighting our customers by solving their technical challenges... ...with Engineering, to debug integration issues, write custom... ...custom scripts, and work with our API What you need to be...SuggestedRemote work
$137k - $205.6k
...Technical Support Engineer New York City; San Francisco Bay... ...to accommodate new customers, saving them hours of... ...integrating with our APIs and utilizing our functionality... ...internal tools to automate customer workflows... ...issues ~ Ability to debug and triage bugs and escalations...SuggestedWork experience placement- ...Plain? Plain is redefining customer support for the next generation of B2... .... As one of our Support Engineers, you'll be a clear owner of... ...you'll regularly move between APIs, webhooks, SDKs, logs, and architecture... ...end-to-end: investigate, debug, coordinate with engineering,...SuggestedWork at officeImmediate startDay shift3 days per weekEarly shift
$120k - $190k
...LLM choice, and robust APIs, Glean gives... ...to govern, scale, and customize AI across their entire... ...capabilities - AI agents that automate real work across teams... ...Designated Technical Support Engineer to join our rapidly expanding... ...cause Ability to debug issues including...Work experience placementHome officeFlexible hoursShift work$120k - $165k
...technical backbone of Gamma's support team, you'll resolve... ...to escalations, debugging tricky problems, collaborating with engineering to fix bugs, and building... ...surface patterns from customer feedback, improve internal... ...sites, leveraging APIs and technical troubleshooting...Full timeWork at officeWork from home$130k - $195k
...foundation for agent engineering in the real world, helping... ...000+ active LangSmith customers, and 5 of the Fortune... ...a Senior Technical Support Engineer to lead our... ...front lines helping teams debug production LLM... ...troubleshooting skills across APIs, SDKs, distributed...Work at officeRemote workFlexible hours$200k - $280k
...inference (algorithms, architectures, engines) and post‑training / RL... ...the systems behind Together’s API, including high‑performance... ...FasterTransformer, TensorRT, custom engines, or similar), GPU performance... ...at production scale Profile, debug, and optimize inference and...Full time$100k - $125k
...technology firm in San Francisco seeks a Senior Technical Support Engineer to ensure excellent customer support and act as the final technical escalation... ...experience in technical roles and strong skills in debugging APIs. Competitive salary between $100,000 and $125,000,...- Customer Support Engineer San Francisco, CA — Full Time. We're looking for an experienced Customer Support... ...Kubernetes, service meshes, and API gateways Analyze system performance using... ...with eBPF technology and kernel-level debugging for network and security applications...Full timeFlexible hours
$80k - $90k
...employee Department: Engineering Reports to: Head Of Engineering... ...role We’re hiring a customer-facing engineer to be... ...with Stack: Python (APIs, services, scripts),... ...JavaScript. Strong debugging instincts: isolate variables... ...customer-facing or support/TA experience. How we...Permanent employmentFull timeRemote work- ...products, train models, and automate processes at scale. We... ..., and are hiring a Support Engineer. We would love to meet... ...at systematic debugging ( JSON, auth, retries,... ...developers using Reducto's API — triage, reproduce, and... ...applying LLMs to customer-support workflows (classification...Work at officeLocal area
- ...decisions. Over 9,000 paid customers, including companies... ...by all. About The Support Team Mixpanel Support... ...responsibility of a Support Engineer is to help users solve... ...best practices, and debugging technical issues. You'... ..., help them use our APIs and SDKs, share best...Contract work
- ...technical backbone of our support team, resolving complex... ...to escalations, debugging tricky problems, collaborating with engineering to fix bugs, and building... ...work directly impacts customer happiness and drives product... ...sites, leveraging APIs and technical troubleshooting...Full timeWork at officeLocal areaRemote workWork from home
$105k - $130k
...the role At Sentry, our customers are software... ...our product. Sentry’s engineers and product managers are... ...it already is - Sentry Support Engineers are expected... ...and tools (e.g. CI/CD, API’s, microservices, front... ...development, observability, debugging, performance...Hourly payInternshipWork at officeWeekend work- ...Job Description Technical Support Engineer Description: We are seeking a talented and customer-focused Technical Support Engineer... ...partners seeking support with API integrations, especially... ...supporting RESTful APIs; capable of debugging and analyzing API payloads,...
- ...Assembled Support Role Great customer support requires human agents and AI in perfect... ...about how to staff and automate. Backed by $71M from NEA,... ...contribute code fixes to Engineering! You'll play a critical role... ...logs, query databases, debug API integrations, replicate errors...Work at officeMonday to FridayShift work
$10k
...enterprise ARR growth The customers: Amazon Ring,... ...a world-class L1 Support Engineering team dedicated strictly... ...support feedback loops and API gaps directly shape... ...opportunities. Automation: Collaborate with Product... ...technical guides and debugging snippets tailored to...- Cursor is looking for a Technical Support Engineer in San Francisco, California. In this role, you will provide in-depth technical support, debug issues, and build automations to enhance customer interactions. Ideal candidates should have a strong understanding of software...
$10k
...Type Hybrid Department Engineering, Product & Design, Customer Support Vapi (/ˈVɑːpi/): We’re... ...support feedback loops and API gaps directly shape our... ...upsell opportunities. Automation: Collaborate with... ...tier" technical guides and debugging snippets tailored to complex...Full timeShift work- ...founding in 2023. Our customers include companies like... ...This is our second support hire. Customers using... ...between customers and the engineering team. You'll spend... ...is repeatable, automate it. WHAT WE'RE... ...supporting an SDK or API product with usage-based...Work from home
$100k - $160k
...team at OSARO as a Technical Support Engineer and help us develop cutting... ...technical expertise with customer-facing skills to support and... ...the core of our industrial automation operations. This highly visible... ...of JSON and Rest APIs. Bonus if You Have...Full timeImmediate startRemote workFlexible hours- About the Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build... ...of Python, TypeScript, and/or JavaScript with testing/debugging experience using curl and Postman-like tools Foundational...Full timeRemote workFlexible hoursNight shiftWeekend work
$111.71k - $134.06k
...electricity. With Fivetran, customer data arrives in their... ...to query, with no engineering or maintenance required... ...of companies. Fivetran Support partners with customer... ...methodically Experience debugging and isolating issues with REST and SOAP APIs and SQL databases, with...Full timeWork at officeRemote work- ...competitors. As a Senior Technical Support Engineer, you will focus on in-depth... ...and its integration into customer environments using... ...~ Good command of workflow automation and ability to troubleshoot... ...JavaScript, Python, and PHP, API calls. ~ Ability to analyze...Work at officeLocal area
- ...build better, more human customer experiences with AI.... ...Google Workspace. Support Engineering at Sierra... ...Engineer: someone who loves debugging puzzles, enjoys helping... ...systems, tooling, and automation that power it, using... ...building, integrations, APIs, product workflows,...Full timeFlexible hours
- A tech startup in San Francisco is seeking a Support Engineer to assist developers using their API. The role involves systematic debugging, building support processes, and improving developer experiences. Ideal candidates will be skilled in Python or TypeScript and possess...
$80k - $100k
...healthcare technology company in San Francisco is seeking a Technical Support Specialist to bridge customers and the platform. This role offers the chance to troubleshoot, guide developers through API integrations, and ensure healthcare organizations get the most from...$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience. Responsibilities include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires...Full timeWork at officeRemote work
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