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Customer Support Engineer: API Debug & Automation

Metriport

A healthcare data intelligence platform based in San Francisco seeks its first Customer Support Engineer. This key role involves handling inbound technical issues, building automated support systems, and synthesizing customer feedback for product improvements. Ideal candidates have 3+ years in technical support or software engineering, and a strong coding and API background. The position offers competitive pay, full health coverage, and an unlimited PTO policy, fostering a supportive and high-performance environment. #J-18808-Ljbffr Metriport

Vacancy posted 5 days ago
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