Norwood Inpatient Nurse Auditor+Educator

Ever wanted to help build the organization you always wanted to be a part of? At Norwood we’re forging our own path. We’re a remote-first staffing and consulting company specializing in mid-Revenue Cycle management within the healthcare industry. Our team of experts have placed thousands of professionals that support organizations ranging from small, community-based hospitals to the largest healthcare systems in the nation. Our mission? Bringing health to hospitals’ bottom lines. We are looking for a collaborative and relationship-driven Inpatient Nurse Auditor & Educator to support health systems through clinical documentation integrity (CDI) auditing, physician education, and CDI specialist development. This role combines advanced clinical knowledge, auditing expertise, and strong educational skills to improve documentation quality, clinical accuracy, severity capture, and compliance with regulatory and reimbursement requirements. The ideal individual possesses a high sense of urgency and puts relationships, integrity, and authenticity front and center to make their 90,000 hours matter for something beyond punching a clock. This is a full-time remote position reporting to the Director, Solutions. At Norwood, we’re looking for people who: • Are sincere, energetic, and adaptable • Feel a strong sense of ownership and accountability over their work • Are energized and motivated when problem solving • Love to learn and are solution oriented • Leave a place in a better state than where they found it • Enjoy being a part of a team while also working independently • Will throw down in a competitive game of rock, paper, scissors Does this sound like you? If so, keep reading to learn more about Norwood and how this role could be your next career move! You’re excited about this role because you’ll get to: CDI Auditing & Clinical Review • Perform comprehensive inpatient chart audits to evaluate the quality, accuracy, and completeness of clinical documentation. • Assess cases from both a CDI and physician documentation perspective, identifying opportunities to improve documentation specificity, severity of illness (SOI), risk of mortality (ROM), quality metrics, and reimbursement accuracy. • Evaluate CDI specialist performance, adherence to best practices, and effectiveness of query generation. • Identify trends, recurring documentation gaps, and educational opportunities through audit findings. • Review clinical documentation for alignment with coding, quality, compliance, and regulatory requirements. • Support implementation of CDI best practices across client engagements. • Participate in special projects, audits, and CDI program assessments as assigned. • Assist with outpatient CDI initiatives and audits as needed; strong Inpatient and Outpatient CDI experience and skills preferred. Education & Training • Develop and deliver educational programs for physicians, CDI specialists, and other clinical stakeholders. • Create case-based learning materials using audit findings and real-world documentation examples. • Design and maintain PowerPoint presentations, educational resources, tip sheets, and training materials. • Develop new educational content and update existing materials to reflect industry changes, coding updates, regulatory requirements, and client-specific needs. • Facilitate individual and group educational sessions, workshops, and presentations. • Provide onboarding, mentoring, and ongoing development support for CDI specialists. • Ensure Physician Engagement through strong communication, clear and concise sharing of opportunities and risks and creating a collaborative relationship during the education process. • Conduct one-on-one physician education sessions focused on documentation improvement opportunities. • Present audit findings in a professional, collaborative, and influential manner. • Navigate challenging conversations with providers who may be resistant to feedback or educational recommendations. • Utilize clinical evidence, documentation examples, and regulatory guidance to drive understanding and adoption of best practices. • Foster positive physician relationships while promoting documentation excellence and program goals. Data Analysis & Reporting • Analyze audit results and documentation trends to identify areas for improvement. • Utilize Excel to track findings, measure educational outcomes, and support reporting initiatives. • Prepare audit summaries, educational recommendations, and client-facing reports utilizing PowerPoint. • Monitor performance metrics and provide actionable recommendations to clients and internal leadership. Collaboration & Program Support • Partner with CDI leadership, coding professionals, quality teams, and client stakeholders to support documentation improvement initiatives. • Contribute to CDI program implementation, optimization, and ongoing performance improvement efforts. • Serve as a subject matter expert on inpatient CDI practices, physician documentation improvement, and clinical documentation standards. • Maintain current knowledge of CMS regulations, coding guidelines, CDI industry standards, and reimbursement methodologies. Participate in ad-hoc projects as needed. We’re excited about you because you: • Active Registered Nurse (RN) license in good standing. • Minimum 5 years of acute care nursing experience. o Clinical experience in specialties such as Cardiology, Intensive Care Unit (ICU), Neurology, or related acute care settings preferred • Minimum 5 years of Clinical Documentation Integrity (CDI) experience. • Minimum 3 years of experience educating CDI specialists and educating physicians • Demonstrated experience conducting inpatient CDI audits and physician documentation reviews • Advanced knowledge of clinical documentation integrity principles, query practice, and documentation improvement strategies • Strong presentation and facilitation skills, including the ability to engage all types of audiences • Advanced proficiency in Microsoft PowerPoint, including creation of educational content and case-based training materials; intermediate proficiency in Microsoft Excel • Excellent written and verbal communication skills • Strong organizational, analytical, and critical thinking skills • Ability to work independently and manage multiple priorities in a fast-paced environment • Willing to travel to educate face to face when required, with weekend travel not required. Total travel time dependent upon each project and determined in advance. Travel time expected to be up to 40%, with some time periods heavier travel and other time periodslight or no travel. Why Join Norwood? Since 2016, Norwood has experienced scalable and thoughtful growth year-over-year and we have no plans to slow down anytime soon. We are driven by our core values and hold ourselves accountable to living them every day, no matter the circumstance or who is involved. Our values are: • Deep Roots, Strong Connections: Relationships are at the center of everything we do. It’s more than just being kind to others; we invest the time and care so our roots withstand the storm in difficult times. • The Obstacle Is the Way: We see obstacles as opportunity. They shape us as people and as a team. Challenges are the catalyst for our growth, and we’re facing them head on. Taking the easy route is not in our DNA. • True North : Do the right thing, even when it’s hard and no one is looking. Period. • Unique Trees, One Forest : We honor everyone’s unique zone of genius and how their contributions help shape our collective success. • Learning is our Journey – Knowledge is our Legacy: We pass the torch of knowledge to others in the spirit of continual improvement and education. We empower, we mentor, and we give to give – not give to get. Benefits & Perks: Norwood actively supports team members to find balance and fulfillment in both their work andpersonal lives. Norwood is proud to invest in benefits that include: • Open PTO - we recommend 15 days in addition to our holidays to recharge • Company holidays – The office is closed the week between Christmas and New Years. We’re also a firm believer that 4-day holiday weekends are way better than 3, so we celebrate accordingly • Medical, dental, vision, life insurance along with additional supplemental benefit options o 100% of employee dental and vision premiums are covered! • 401(k) • Flexible schedule and work environment • $300 remote office set up reimbursement • $400 professional headshot reimbursement • Monthly “Happy Hours” to play team games and get to know your colleagues on a team level (friendly smack talk is encouraged) • Annual retreat to bond and have fun with your remote colleagues • Growth opportunities - when you win, we all win. We provide you with the tools to explore, decide, and effect change that furthers your career, your team, and the company. Here is a quick view of our hiring process so you know what to expect: 1. Initial screening with our People Operations team 2. Technical interview with the hiring manager and potential teammates 3. Quick 5-minute assessment 4. Leadership interview Even if you don’t meet all of the job requirements we still want to hear from you! We recognize that many skills and experiences are transferable and may not line up exactly to our job description. Don’t let that to be a barrier; if you are interested in learning more about Norwood and this role, please contact us! Norwood is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans’status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.