Customer Service / Travel Specialists

HB Travels

Customer Service / Travel Specialists

Baltimore, Maryland, United States

About the Job Customer Service / Travel Specialists

Do you have a talent for helping people and a passion for travel? We’re looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you’ll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.

What You’ll Do

Deliver top-notch service - Communicate with clients, answer questions, and provide reliable travel guidance
Plan & book trips - Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
Build client relationships - Provide personalized service before, during, and after their travels
Stay informed - Keep up with travel trends, promotions, and destination insights to offer the best recommendations
Solve problems quickly - Handle booking issues or travel challenges with proactive solutions

What You Bring

Strong customer service and communication skills
A passion for travel and helping others explore the world
Excellent organization and attention to detail
Ability to work independently in a remote setting
Basic computer proficiency and reliable internet access
Must be 18+ with a smartphone or computer
Previous customer service or sales experience is a plus, but not required

What We Offer

Full training and ongoing support, no prior experience required
Flexible scheduling, part-time or full-time remote work
Exclusive travel discounts and perks
Supportive, collaborative remote team environment
Unlimited earning potential
IATA cards available for qualified agents

Apply

Vacancy posted 5 days ago

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