Retail Associate - Brentwood

Job Description

Job Description

Cozy Earth, recognized as the #299 fastest-growing company on the Inc. 5000 list, is at the forefront of home luxury and apparel. Our mission is to transform everyday comfort with our incredibly soft, temperature-regulating bedding, sleepwear, loungewear, and bath products. As the only brand to earn a spot on "Oprah's Favorite Things" for seven years in a row across five different categories, we pride ourselves on exceptional quality and innovation.

We're excited to expand our team and are searching for enthusiastic Retail Associates to help us continue our journey of elevating the 5 to 9. As a Retail Associate, you will play a key role in providing a warm and welcoming experience for every customer who enters Cozy Earth's brick-and-mortar storefronts in California. Whether part-time or full-time, you will be a brand ambassador who is passionate about our products and dedicated to delivering exceptional customer service.

Key Responsibilities:

• Customer Engagement: Greet customers with a friendly and inviting demeanor, assist them with product inquiries, and provide personalized recommendations based on their needs.
• Sales Support: Assist customers throughout their shopping journey, from product selection to checkout. Utilize sales techniques to promote our luxury bedding, sleepwear, loungewear, and bath products.
• Product Knowledge: Maintain a deep understanding of Cozy Earth's product offerings, including key features, benefits, and care instructions. Share this knowledge with customers to enhance their shopping experience.
• Visual Merchandising: Help maintain an organized and visually appealing store environment by following merchandising guidelines and ensuring products are neatly displayed.
• Inventory Management: Assist with inventory tasks such as restocking shelves, tagging merchandise, and conducting inventory counts as needed.
• Store Operations: Support the overall functionality of the store by performing tasks such as opening and closing procedures, operating the cash register, and maintaining store cleanliness.
• Team Collaboration: Work closely with other team members, including the Store Manager and Assistant Managers, to create a positive and cohesive work environment.
• Customer Feedback: Gather and relay customer feedback to help the team continuously improve the in-store experience.
• Other duties as assigned

Skills and Qualifications:

• Previous experience in retail or customer service is preferred but not required.
• A passion for home luxury products and a commitment to delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to work collaboratively as part of a team.
• Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
• Basic math skills and familiarity with point-of-sale systems.
• Ability to stand for extended periods and perform physical tasks such as lifting and stocking.

This role offers a base pay range of $20-22 per hour . Actual base pay offered may vary based on location, skills, experience, and qualifications.

Cozy Earth is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.