HR Operations

Level: Senior HR Operations / HR Operations Manager Experience: 7–10+ years About the Opportunity A rapidly growing, global investment firm is seeking an experienced HR Operations professional to serve as the firm's dedicated people operations leader. Reporting to the Director of Human Capital, this is a highly hands-on role within a lean, high-performing organization with a presence across the United States and United Kingdom. This is an opportunity for an HR professional who has built HR infrastructure rather than simply maintained it . The ideal candidate has independently owned core HR operations, implemented or transitioned HR systems, built benefits programs, managed complex leave and immigration matters, and developed policies and processes in a smaller organization. The successful candidate will be comfortable operating as a one-person HR operations function , while partnering closely with senior leadership, Finance, Technology, outside counsel, benefits providers, and employees. The firm values people who are technologically sophisticated, curious about automation and AI, and thoughtful about where technology can improve HR without replacing human judgment. Key Responsibilities HR Systems & Operations Own the firm's HRIS/PEO platform, including onboarding, configuration, workflows, permissions, PTO, leave administration, reporting, and ongoing maintenance Maintain accurate employee data and ensure strong data governance and integrity Develop headcount, workforce, and HR reporting for leadership Evaluate HR technology and identify opportunities to streamline and automate manual processes Research, evaluate, and implement new HR technology solutions Serve as the internal HR systems subject-matter expert and train employees and managers as needed Partner with Technology on integrations, data flows, and systems affecting employee information Benefits Administration & Strategy Design, implement, and administer employee benefit programs, including medical, dental, vision, life, disability, and retirement plans Manage benefits programs from implementation through ongoing administration Lead annual open enrollment, including vendor coordination, employee communications, system configuration, and reconciliation Serve as the primary internal resource for employee benefits questions and vendor/carrier issues Partner with brokers and providers to resolve issues and improve the employee experience Ensure compliance with applicable benefits regulations, including ACA, ERISA, COBRA, and HIPAA Conduct market benchmarking and make recommendations regarding benefits strategy and plan design Leave & FMLA Administer FMLA, state and local leave programs, parental leave, disability leave, and other employee leave programs Manage eligibility determinations, required notices, documentation, tracking, and payroll coordination Ensure leave policies and practices remain compliant across applicable jurisdictions Serve as a trusted resource for employees and managers navigating sensitive leave situations Maintain accurate documentation and proactively monitor regulatory changes Immigration Coordinate the firm's employment-based immigration program in partnership with external immigration counsel Support H-1B, O-1, PERM, green card, and related immigration mattersServe as the primary liaison among employees, management, and immigration counsel Track filings, deadlines, documentation, and case status Maintain I-9 and employment authorization compliance Advise employees and hiring managers regarding work authorization timelines and immigration-related considerations Policy & Handbook Development Own and maintain the firm's employee handbook Develop and update HR policies covering areas such as leave, compensation, conduct, performance, remote work, and employee relations Translate complex legal and regulatory requirements into clear, practical policies Partner with leadership, compliance, and outside counsel on policy development and updates Ensure policies remain appropriate for a growing organization operating across multiple jurisdictions Compliance & Employee Relations Monitor compliance with applicable federal, state, local, and international employment requirements Maintain current knowledge of employment law and proactively identify potential compliance risks Support employee relations matters with sound judgment, discretion, and consistency Assist with employment verification requests, unemployment claims, and related documentation Partner with the Director of Human Capital on sensitive employee matters and workplace issues Performance Management Manage the administration and execution of the firm's performance management program Ensure performance review cycles remain on schedule and operate effectively through the firm's performance management platform Support leadership with process improvements, training, and employee/manager communications Payroll & Finance Partnership Partner with Finance on HR-related payroll matters Ensure employee changes, compensation updates, benefits, leave, and other HR inputs are accurately reflected in payroll Assist with HR-related reporting and reconciliation as needed Qualifications Education & Experience Bachelor's degree required HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP strongly preferred 7–10+ years of progressive HR operations experience Deep hands-on ownership of HR operations, particularly across: HRIS/HR technology FMLA and leave administration Immigration Employment compliance Demonstrated experience building benefits programs from the ground up Hands‑on experience administering FMLA, including eligibility, notices, documentation, and payroll coordination Experience managing employment‑based immigration matters in partnership with outside counsel Experience implementing, transitioning, or onboarding an HRIS/PEO platform Experience working in a small or lean organization where HR ownership was broad and highly autonomous Financial services, investment management, private equity, private credit, or another sophisticated professional‑services environment preferred International HR experience, particularly involving the US and UK, is a plus Technology Advanced proficiency with a major HRIS/HR technology platform Strong understanding of HR systems configuration, workflows, reporting, and data management Demonstrated ability to evaluate HR technology vendors and recommend solutions Genuine interest in AI, automation, and emerging HR technology Ability to identify where technology can improve efficiency while recognizing situations that require human judgment Strong Microsoft 365 skills, particularly Excel and data/reporting tools Personal Attributes The ideal candidate is: Highly autonomous and comfortable owning the HR operations function Exceptionally organized without being unnecessarily bureaucratic A strong writer who can translate complex requirements into clear policies and communications Discreet and highly trusted with confidential information Emotionally intelligent and comfortable handling sensitive employee situations Comfortable working directly with senior leadership Curious, analytical, and technologically savvy Comfortable operating in an environment where systems and policies are continually evolving Practical and solutions‑oriented rather than overly process-driven Energized by ambiguity and the opportunity to build rather than inherit Relationship‑oriented and comfortable in a relatively flat, collaborative organization Why This Opportunity This position offers significant ownership and visibility within a sophisticated global investment organization. The successful candidate will have the opportunity to build and shape the firm's HR infrastructure , influence technology and automation strategy, and partner directly with senior leadership. This is an ideal opportunity for someone who wants to move beyond traditional HR administration and take ownership of the systems, processes, policies, and employee experience that support a growing organization. #J-18808-Ljbffr