Veterinary Exam Assistant, AVES

Veterinary Exam Assistant

Join Our Growing Team at Austin Veterinary Emergency and Specialty Center! Are you a dedicated veterinary technician or technician assistant looking to advance your career in a thriving, collaborative, and progressive environment? At Austin Veterinary Emergency & Specialty (AVES), we have recently expandedadding new doctors, enhancing our services, and growing our departmentsnow operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we're hiring for multiple technician and assistant roles across departments. We're seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Overview: Exam Assistants are required to assist the practitioners and Licensed Veterinary Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Compensation:

• $19-$24 hourly, based on experience

Anticipated Schedule :

• Full Time
• Shifts : TBD

Major Duties

• Assist Technicians and Doctors with exams by setting up for and cleaning up between each patient.
• Enter charges, notes, and estimates for exams and rechecks as directed by the Technician or Doctor.
• Assist with restraint and follow all safety protocols set in place.
• Assist Technicians with patient care. This includes, but is not limited to: patient restraint, vitals, etc.
• Assist Technicians when transporting patients to MRI/CT or procedure, radiology or recovery. Help with moving the patient and attaching monitors to the patient.
• Assist doctors in exam rooms by escorting clients to exam rooms, obtaining patient's history from clients and recording it on patient's medical record, obtaining and recording patient's temperature and weight, assist doctor with patient's examination.
• Assist with ultrasounds if needed
• Assist with patient treatments as directed by your Tech lead
• Help with end of day duties.
• Check PPE for damage. Radiograph gowns, thyroid shields and gloves yearly.
• Assist in keeping patients clean and dry at all times
• Clean the radiology suite (between patients and daily cleaning of the floor, and areas around the table, shelve, and computer). Hair should be vacuumed from behind the radiology table weekly at a minimum.
• Clean CT suite. Vacuum around and under CT machine and table weekly at a minimum.
• Help Technicians and Doctors with outpatients or patients being discharged. This may include patient restraint, assisting with bandage changes, checking hygiene of a patient before it leaves or assisting clients with a patient.

Additional Duties

• Perform clinical laboratory procedures such as PCV, TP, Azostix and blood chemistries utilizing Idexx analyzers. Urine samples for laboratory analysis and submitting samples to Antech Lab. Prepare samples for shipment to off site laboratories and prepare all laboratory request forms. Maintain file of lab test results and ensure patient records have test results recorded in them.
• Convey information in an accurate and professional way
• Recognize the limits of your knowledge. If you are not absolutely confident that you know the answer to a client's question, do not answer it. Ask another staff member for help.
• Make notes in patient files or the computer record of all relevant phone or in-person conversations with clients. Initial all entries.
• Help maintain anesthesia machines and monitors.
• Access digital radiographs utilizing Qlink software.
• Operate portable and stationery digital radiography units.
• Accurately record, maintain and review medical records by recording daily treatment plans (including nights, weekends and holidays), all diagnostics, patient progress notes and recording services or goods on the medical record with attached fees for invoicing.
• Communicate patient status to doctors, other Technicians, and clients.
• Collect blood and urine samples for laboratory analysis, prepare all laboratory request forms, and submit samples to Antech Lab.
• Report all service and maintenance issues on all equipment in Internal Medicine, Surgery, ICU, kennel and pharmacy including but not limited to: Idexx chemistry machines, oxygen/environmental cage and heated cages to the Tech Lead/ Supervisor.
• Assist other PCP's when necessary.
• Prepare for next days treatments by restocking supplies in Surgery, Pharmacy, or any other area of the hospital that is needed.
• Prepare patients for discharge, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state.
• Maintain cleanliness and order in all areas of the hospital.
• Perform daily and weekly cleaning duties.
• Assist with inventory; inform inventory manager as needed about items that need to be ordered, unpack boxes of medical supplies, check packing list and expiration dates, rotate stock and store.

Requirements:

• High School Diploma or equivalent
• Associate's or Bachelor's degree in Animal Technology or related field preferred.
• Certification (RVT, CVT, LVT, CVA) preferred.
• Experience in a veterinary setting required.
• Strong attention to detail and ability to follow protocols.
• Professional, dependable, and calm under pressure.
• Ability to multitask with a team in a fast-paced, high-volume environment.
• Excellent organizational and communication skills.
• Computer literacy with willingness to learn software systems (e.g., EzyVet, Smart Flow).
• Proficiency in administrative tasks, documentation, and computer programs (Microsoft Office).
• Laboratory science fundamentals, including test purposes and result interpretation.
• Familiarity with veterinary clinic operations and confidentiality standards.
• Professional appearance and adherence to hospital dress code.
• Must be able to submit to drug screening as part of a drug-free workplace policy.
• Culture builders team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Benefits Include:

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Why AVES? Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiologyand now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology. We've Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive. Our core valuesKindness, Integrity, Collaboration, and Consistencyare at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff. Come join us and be part of a hospital that's growing, evolving, and making a difference every single day.