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Technical Support Engineer - API & Incidents (Austin)

hackajob

hackajob is looking for a Technical Support Engineer to join our Integration Success Team in Austin, Texas. You'll be responsible for providing top-tier support to our enterprise API partners, ensuring quick and effective resolution of any issues that arise. This role involves multi-channel troubleshooting and requires experience in handling high-severity incidents. The ideal candidate has over 4 years of experience in Technical Support, particularly in enterprise environments, with strong skills in testing APIs and communicating clearly with clients. Must be authorized to work in the US and willing to work a standard schedule including occasional on-call duties. #J-18808-Ljbffr hackajob

Vacancy posted 4 days ago
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