Lease End Services Clerk
Pyramid Consulting, Inc.
Lease End Services Clerk
Immediate need for a talented Lease End Services Clerk with experience in the Banking and Financial Industry. This is a 06+ months contract opportunity with long-term potential and is located in Owings Mills, MD. Please review the job description below.
Key Responsibilities and Technology Experience:
- LES to manage all inbound calls in an attempt to resolve customer's debts and/or concerns.
- Customer Service/Collections Experience, preferably phone
- Escalation/Resolution Experience
- Assertive
- Strong negotiation skills
- Case management experience
- Ability to deliver consistent and extraordinary service
- High attention to detail (high quality and low error rates)
- Ability to work well under pressure/thrives in challenging situations
- Willingness to adapt to a high speed pace
- Problem solver
- Strong work ethic
- Ability to manage average handle time
- Flexibility
Our client is a leading Banking and Financial and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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