Council Liaison, 6th District

Council Liaison

City Council is seeking a highly qualified candidate to fill the position of Council Liaison to support the 6th District City Council member. This class provides advice and support for the office of the City's 6th District Council Member. As assigned, incumbents serve as liaisons to other City departments, the public, outside agencies, consultants, attorneys, and professional associations. Incumbent shall be responsible for building and maintaining strategic community partnerships and networking models.

This role will be responsible for overseeing cross-functional projects and legislation, managing multiple timelines and calendars, and stakeholder coordination. This individual must be comfortable handling multiple competing priorities. To this end you may plan, develop, and coordinate events; assist in legislation research and development; analyze data, conduct projects, gather and evaluate statistical information, and investigate and resolve citizen complaints. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion.

Supervision Exercised/Received:

• Exercised: This classification typically does not supervise other employees, but may serve as a lead worker for interns
• Received: This classification typically reports to a Council Member.
• Note: Other reporting relationships may apply.

This position is unclassified; therefore, the selected candidate will serve at the will and pleasure of the Appointing Authority.

Duties Include But Are Not Limited To

• Develops, interprets, and integrates immediate and long-term [1/3/10 year] strategy goals for the district. This may require identifying key resources and individuals as well as initiatives and opportunities from various city agencies and external partners.
• Responds to requested citizen services by meeting with citizens, researching the issue, coordinating with other City agencies, and providing follow-up. Provide administrative interpretations of the City code, policies, and procedures related to constituent activities to ensure that all residents of the City of Richmond are treated fairly and equitably.
• Assists in the Council Member legislative agenda by coordinating with City agencies, performing research, analyzing data, conducting projects, gathering and evaluating statistical information, and tracking progress.
• Creates and manages a consistent, visible presence including attending and organizing various meetings for the Council Member such as Council District meetings and Civic Association meetings, as well as targeted awareness campaigns and community engagement. Attends meetings as a representative of the Council Member and reports findings to the Council Member; and assists Council Member at Council meetings by monitoring O&R's, developing special recognition programs, and developing Council Member's announcements.
• Assists in day-to-day office management by tracking discretionary and district spending, preparing newsletters, drafting correspondence, and scheduling meetings.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge (some combination of the following):

• Project management skills; ability to discuss and disseminate work packages, deliverables, user stories, etc.
• Familiarity with project methodologies such as Scrum, Waterfall, Agile and project management tools such as MS Project
• Community service projects including coordination and participation
• Computer programs such as Microsoft 365
• Electronic databases and related software applications such as ERMs, CRMs, RVA One, RVA311, social media, e-newsletter systems
• Ability to leverage technology to increase productivity and efficiency.
• General administrative procedures in office management
• State and local legislative processes
• Media communications and media relations
• Organizational management
• Public relations
• Public sector environment

Skills (some combination of the following):

• Calendar management and prioritization
• Excellent communication with multiple stakeholders via multiple directions of influence
• Developing and maintaining effective working relationships
• Entering citizen complaint information into the appropriate database
• Data entry, document retention and FOIA requirements
• Investigating and resolving citizen complaints
• Managing and monitoring various budgets and deadlines
• Ability to prepare accurate, timely, cogent, and technically sound research and legislative reports. Providing advice and assistance to Council Members
• Writing and editing
• Conflict Resolution, remediation, and Customer service

Abilities (some combination of the following):

• Be adaptable
• Manage time effectively
• Multi-task
• Organize
• Speak publicly in small and large groups

Minimum Qualifications:

• Bachelor's degree in business or public administration, or field related to assignment
• Two years of journey-level public service/constituent relations
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• CAPM or PMP preferred but not required

Benefits

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice". The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.