Hospitality Manager - Naperville, IL

Hollywood Palms Hospitality Manager Culinary Khancepts is a multi-concept restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests! Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene. We are seeking a people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations at our Hollywood Palms located in Naperville, IL. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment. Responsibilities Assist with overseeing every aspect of theater and restaurant operations Ensures excellent guest service that meets or exceed expectations Ensures that the business is adequately staffed to meet guest needs. Manage staffing by interviewing, hiring and training employees Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions Operating the business in accordance with the company policies and applicable laws Maintain a safe environment for both guests and crew members Assist with overseeing guest complaints and resolve issues Monitor daily activities to ensure quality of food and maintain cleanliness standards Promoting suggestive selling techniques Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere Qualifications High School diploma or GED Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant Able to multi-task Ability to stand for long periods, lift 25 lbs., and bend, climb or work in confined spaces Customer service focused and solution oriented Must enjoy and be able to succeed in a fast-paced work environment Ability to work a flexible schedule based on restaurant needs Food handler's card may be required according to local and/or state regulations Benefits/Perks Competitive pay Flexible schedules Growth opportunities Pharmacy & restaurant discounts Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel. Free movies at Star Cinema Grill Potential for medical, dental & vision benefits 401K retirement savings program Employee referral program Compensation: $50,000.00 - $60,000.00 per year Culinary Khancepts is a Houston, TX based hospitality organization founded in 2016 and is comprised of the following concepts: Star Cinema Grill, a dine-in-theater concept that offers our guests first run film releases, an extensive menu, and a full-service bar with a wide selection of beer, wine, and spirits. State Fare Kitchen & Bar, a full-service restaurant that offers a unique menu with local favorites that are as bold and diverse as the state of Texas. Liberty Kitchen & Oysterette, a full-service restaurant that is one of Houston's hidden gems offering the freshest coastal ingredients along with Texas beef, sushi and freshly made pastas. The Audrey Restaurant & Bar / Reel Luxury Cinemas, a stylish modern restaurant serving contemporary American cuisine sharing space with a one-of-a-kind luxury, dine-in movie theater. Leo's River Oaks Restaurant / The River Oaks Theater Coming Soon! Hollywood Palms Cinema, The best theater in the Chicago area! Our goal is "To provide every guest with an unforgettable dining experience through unmatched hospitality and the highest quality food and beverages." #J-18808-Ljbffr Culinary Khancepts