Onsite Real-Time Call Center Performance Analyst
Qualfon
Qualfon in Carrollton, TX is seeking a detail-oriented Workforce Management professional to oversee intraday staffing, schedule adherence, and skill assignments. The role requires onsite presence at the Carrollton facility and strong communication with operations teams. The ideal candidate has a college degree or equivalent coursework, experience with WFM tools, and proficiency in MS Office. You will collaborate with multiple departments to optimize staffing and performance outcomes. #J-18808-Ljbffr Qualfon
Vacancy posted 2 days ago
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