Performance Analyst

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup

into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages

over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune

Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces

for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a

smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-

getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set

our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where

we’ve come and are ready to tackle what’s next. Come join us!

Approved Pay Range: $82,000 - $87,500

Essential Job Functions:

• Manages a portfolio of up to 30 stabilized communities, reviewing and approving daily rent pricing to ensure alignment with revenue objectives.

• Leads recurring performance calls with Community Managers and Regional Managers, evaluating revenue management and marketing system settings and implementing adjustments to meet ownership goals (at minimum monthly).

• Serves as the primary point of contact for pricing and ILS discussions with clients and operators. Analyzes asset performance and presents insights during performance calls; conducts deeper evaluations of underperforming properties and escalates concerns to leadership as needed.

• Identifies and recommends ancillary services and product opportunities to leadership for further evaluation and potential integration.

• Develops and distributes monthly and quarterly performance reports with actionable recommendations for clients and Operations. Partners with the Performance Strategy leader to deliver insights and present strategic recommendations.

• Conducts comprehensive reviews of monthly exceptions and overall property performance, providing written analysis and improvement strategies to stakeholders. Maintains detailed documentation of underperforming assets in the Property Workbook on a weekly basis, escalating risks when appropriate.

• Participates in weekly departmental meetings to share insights, align strategies, and develop corrective action plans for underperforming assets while addressing emerging issues.

• Maintains accuracy of ILS listings and coordinates property marketing updates with Corporate Marketing Support, as needed.

• Leads and supports onboarding and ongoing training for onsite teams, ensuring effective adoption of revenue management tools, systems, and workflows; reinforces best practices during performance discussions.

• Other duties as assigned.

Minimum Qualifications/Skills:

• Bachelor’s degree in marketing, communications, revenue management, finance, accounting, statistics, or a related field preferred; equivalent professional experience will be considered.

• 2–3 years of relevant industry experience, with demonstrated application of analytical, operational, or revenue management principles.

• Ability to travel up to 20% as business needs require.

• Advanced proficiency in computer and technology tools, including industry-specific platforms and data analysis systems.

• Strong attention to detail with a consistent focus on accuracy, quality, and follow-through.

• Excellent communication, facilitation, and presentation skills, with the ability to effectively engage and influence diverse stakeholders.

• Demonstrated ability to work independently while managing competing priorities with flexibility and strong time management skills.

• Ability to perform effectively in a fast-paced, dynamic environment while maintaining a results-oriented mindset.

Competencies:

Core – Proficiency Level: 2

• Communication

• Customer Focus

• Teamwork and Collaboration

• Embrace Evolution

• Inclusion

Functional – Proficiency Level: 2

• Data Literacy

• Problem Solving and Decision Making

• Critical Thinking

Work Schedule: Monday-Friday (work schedule may vary depending on business needs).

Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the company’s policies and procedures.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.