Account Manager

Translation Excellence, Inc. | Full time Account Manager Aurora, United States | Posted on 11/14/2023 Translation Excellence (TE) is a top-notch language servicesagency that Nisar Nikzad started back in early 2010. We'rereally proud to offer a wide array of services in over 250languages. These include localization, certified translation andinterpretation, American Sign Language (ASL), bilingual analysts,equipment for simultaneous interpreting, transcription services,Communication Access Realtime Translation (CART), desktoppublishing, foreign language instruction, and cultural competency training. Nisar's story is pretty inspiring. He moved to the U.S. fromAfghanistan when he was young and, during his college years, startedworking with nonprofits helping immigrants and refugees adapt andsucceed in the States. He realized how crucial communication is inhelping people reach their goals. This led him to freelancetranslation and interpretation, and eventually, he founded TranslationExcellence. It's all about helping people overcome communicationand cultural barriers. Since 2010, we've really grown and now we're one of theleading language service agencies in the U.S., serving individuals,corporations, and government agencies. Even though we've expandednationwide, we've kept our original corporate culture intact.We're all about providing top-notch service, valuing theperspectives, attitudes, and beliefs of our team and clients –they're our main driving force. Over the years, we've fostereda strong sense of family and community within our company, and weextend this approach to our interactions with clients and linguists too. About the role: Interested in joining the forefront of the language services andtechnology industry? At Translation Excellence (TE), we're notjust about languages. We're a dynamic hub where we help topinternational brands and organizations communicate and operateseamlessly across the globe. If you're excited about finding andimplementing solutions that drive efficient and effective operationsand sales, then you're looking at the right place. Thinking this sounds great, but haven't worked in the languagesector before? No worries! TE is much more than your typicaltranslation agency. We offer a diverse range of services – frominterpretation, multicultural and digital marketing, SEO, and websiteglobalization, to multimedia projects, video production, e-learning,training, and legal support services. And guess what? All our servicesand client partnerships are backed by state-of-the-art softwareplatforms designed to optimize business processes. If you're someone who thrives in an innovative, energeticworkplace, and loves the idea of working on diverse projects, TE couldbe the perfect fit for you! Let's switch gears and talk about you: Are you the kind of person who's ready to dive in and make areal impact? Here at Translation Excellence, we're all aboutembracing those who are ready to take on challenges headfirst.We're offering a rapid growth path complete with comprehensivetraining in our services, technology solutions, and workflows. What wereally value are strong communicators and relationship builders,individuals who can stay calm under pressure, and take true ownershipof their roles, ensuring the success of their clients. Does this resonate with you? If so, we're eager to connect!This exciting opportunity is located at our Aurora, CO office, rightnear Nine Mile Station at I-225 & S. Parker Rd. Beyond a promisingcareer path, we also host regular social events to foster a vibrantwork culture. If you're ready for this journey, we're ready for you.Let's talk! Position Summary: This position is an entry level position,responsible for developing new business relationships and serving asthe first level of support to existing clients. Description: Develop prospectiveclients through several strategies includinginternet research, trade show lists, referrals,various professional directories and personalinvestigation Foster and close newclients through referrals, cold calling, networking,and other means (tradeshows, regional organizations,etc.) Responsible for growing newbusiness from existing clients, including workingclosely with senior leadership to expand currentrelationships and upsell the TE portfolio. Creatively problem solve to improve current newbusiness development strategy Negotiate rates and deadlines with prospective andcurrent clients Educateprospective and existing clients regarding thetranslation process, including TE’s rates, justificationfor turnaround time, and competitors’ information Liaise with production to ensure that alljobs are handled appropriately and with keen attentionto detail, resulting in a perfect product Consistently follow up with clients toensure their satisfaction with delivery, quality andcustomer service Understand all industries that TE markets to includingindustry leaders, current events and any other pertinentdata Perform otherspecial projects or duties when required Requirements Minimum Bachelor's degree or equivalent Excellent problem solving and analyticalskills Strong interpersonalskills Effective timemanagement Interest in theLegal industry is a plus Recent grads are welcome to apply! Why consider joining Translation Excellence (TE)? For over 15 years, we've been crafting a culture that thriveson shared ideas and the pursuit of new ventures. At TE, we don’t justwelcome fresh ideas – we celebrate them. Our dynamic, fast-pacedenvironment ensures that every team member, from interns to thePresident, is intellectually engaged and growing with theorganization. Your voice and contributions here are not just valued –they're essential to the outstanding services we deliver to our clients. But it's not all about work. We understand the importance ofa well-rounded life. That's why we offer a comprehensivebenefits package, which includes medical, dental, and visioninsurance, 401k matching, and a range of TE perks designed tosupport your lifestyle and well-being. And here's something we're really proud of: at TE,equality isn’t just a word, it's our foundation. We provideequal employment opportunities to everyone, regardless of race,color, creed, religion, gender, age, sexual orientation, nationalorigin, disability, veteran status, or any other legally protectedcharacteristic. We're committed to creating an inclusive anddiverse environment where everyone can thrive. Sound like a fit for you? We'd love to have you on board! #J-18808-Ljbffr Translation Excellence