Receptionist, PCP (Harwich)

divh2Receptionist, PCP (Harwich)/h2pPurpose of Position: To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and front office operations./ppDescription:/pulliGreets and promptly acknowledges patients presence in the waiting room/liliAnswers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages/liliChecks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup/liliGives the appropriate paperwork to the patient to complete, photocopies patients insurance cards, and photo ID/liliSchedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to scheduling protocols/liliMaintain physicians daily appointment schedule and prepares charts for the following days schedule/liliEdit clinicians schedules as needed to include time off, sick time, vacation, in-service and meeting time/liliProcesses cancellations and no show appointments, and notifies clinician of change in schedule/liliOpens and distributes mail to appropriate staff mailboxes, physicians and practice manager/liliCheck-out patients and schedules any follow-up appointments necessary, coordinates orders for laboratory, radiology, other physicians referrals, etc./liliPrepare associated forms such as requisitions or referral forms with review of any prep required/liliMaintain patient records including the scanning of documents to file correspondence, reports, test results, etc within the EMR/liliRefer patients with billing inquiries and/or payment questions to the billing office/liliPrint and/or provide medical records information to outside agencies and physicians under established guidelines/liliMaintains confidentiality regarding patient information in accordance to HIPAA regulations/liliEnsure accurate maintenance of administrative records and works and communicates effectively with co-workers, patients, visitors and other personnel within and outside the practice/liliMaintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests/liliDemonstrate the ability to adjust to unexpected changes to assure that all responsibilities/ duties are met during absences or increased patient volumes/liliAttends departmental meetings/liliPerforms all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served/liliAbility to float to other MACC practices when required/liliPerform other work related duties and activities as assigned or requested/li/ulpQualifications:/pulliAbility to read, write and communicate in English/liliHigh school graduate or equivalent/liliStrong communication and interpersonal skills/liliExperience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred/liliExperience in an office setting with at least 1 year experience preferred/liliKnowledge of various insurance authorization/referral requirements preferred/liliMedical Terminology knowledge preferred/liliTyping skills at 30 WPM preferred/li/ulpSchedule Details: 20 Hours Per Week, Tuesdays and Thursdays, 7a-5p, No weekends No Holidays/ppOrganization: Medical Affiliates of Cape Cod/ppPrimary Location: Massachusetts-Harwich/ppDepartment: MAC-Fontaine Medical Center/ppAnnual/Hourly: Hourly/ppHiring Pay Range: $20.6-$23.75/p/div