Customer Success Manager — Onboarding, Retention & Growth
Sendblue
A forward-thinking tech company in New York is looking for a Customer Success Manager to lead onboarding and engagement efforts with their innovative platform. Your role will encompass designing and executing strategies to enhance customer retention, cultivating strong relationships through regular interactions, and advocating for customer needs within the organization. The ideal candidate will be passionate about technology, possess exceptional communication skills, and have experience with CRM systems and no-code automation tools. This position offers competitive compensation and a dynamic work environment. #J-18808-Ljbffr Sendblue
$220k
...time ever, you can manage and automate every part... ...single system.Take onboarding, for example. With... ...sherpas - both for our customers and colleagues. We... ...customer adoption, retention, and revenue growth. Account managers in... ...to ensure customer success and secure long-term...SuggestedContract workWork at officeRemote work3 days per week- ...and TikTok Shop. You will own client relationships, drive retention and growth, and collaborate with cross-functional teams to deliver strategic... ...shape strategy, persuade C-suite stakeholders, and lead onboarding from handoff to go-live, using data-driven ROI storytelling...SuggestedShift work
- ...Digital Space LLC is seeking a Senior Customer Success Manager to own strategic accounts, drive... ...distributed company. You will own retention, expansion, onboarding, and cross-functional... ...hands-on, leadership role with strong growth opportunities. #J-18808-Ljbffr United...Suggested
- ...hiring a commercially minded Customer Success Manager to own outcomes, relationships, renewals, and organic growth across a portfolio that... ...and tech leaders. You will onboard customers, advise senior stakeholders... ...drive value and long-term retention on a small, high-impact...Suggested
- A B2B SaaS company is seeking a Customer Success Manager to manage a portfolio of accounts, ensuring successful adoption and renewal processes while contributing to revenue growth. The ideal candidate will have 1-3 years of experience in Customer Success or Account Management...SuggestedRemote workFlexible hours
- Cambio is seeking a Customer Success Lead to own the end-to-end experience for our enterprise real estate customers.... ...maximum value from Cambio’s platform, driving adoption, retention and growth. You will oversee onboarding, QA, and quantitative reporting integrations (...
$120k - $128k
...are looking for a Senior Manager of Client Retention and Growth Strategy to spearhead client... ...actionable insights from successful campaigns to develop... ...impact on growth and overall customer experience. Key... ...campaign lifecycle: from client onboarding and campaign creation...Full timeWork at officeLocal areaFlexible hours- A leading technology company is seeking a Customer Success Manager to be a trusted advisor, owning the success of partnerships with customers. The role involves building strong relationships, monitoring account health, and ensuring customer satisfaction. Candidates should...Remote job
$85k - $150k
Neara is seeking a Customer Success Manager to oversee high-profile accounts and ensure client satisfaction. This role involves monitoring usage metrics, building relationships, and advocating for customer needs while working remotely from the United States. We're looking...Remote job- ...turn new users into habitual users. You will optimize campaigns across email, SMS, and pushes, develop onboarding experiences, and drive retention strategies. Successful candidates will have 3-5 years of experience in lifecycle marketing from a tech or startup...Remote jobFlexible hours
- Glasswing Ventures is seeking a Head of Customer Success to guide the customer lifecycle, focusing on onboarding, retention, renewals, and key relationship management. In this role, you will partner... ...ensure customer satisfaction and growth. The ideal candidate has extensive...Remote job
- Seated is seeking an experienced Growth Marketing Lead to grow our consumer app through acquisition, engagement, and retention initiatives. You will own CRM campaigns and identify... ...growth. You'll report to the Senior Manager of Operations and help scale the consumer...
- Lightning AI is seeking a Customer Success Director to build and lead a customer success motion... ...Support to make success repeatable. You will manage a team of CS managers and/or technical... ...managers supporting strategic and growth customers, #J-18808-Ljbffr Neura Market
- Grow Therapy is seeking a Director of Lifecycle & Retention to lead the delivery of an excellent customer experience across our multi-sided marketplace. You will... ...of turning insights into scalable, measurable growth, fluency in CRM tooling, and a bias for action. #J...
$200k - $250k
...is to build a best-in-class customer growth function capable of turning... ...driven Head of Customer Growth & Retention to build and lead MDV's... ...contribution and improving onboarding and the first-to-second purchase... .... Principal Measures of Success Success in this role will primarily...Full timeTemporary workWork at officeVisa sponsorshipWork visa- Customer.io is seeking a Customer Success Manager to join our Mid-Market, EMEA team. You’ll own success for a portfolio of 50-60 customers, guiding onboarding to measurable outcomes and partnering with cross-functional... ...advice, and focus on retention and expansion while...Remote job
- A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates... ...building relationships and ensuring customer retention through proactive engagement, support via email...
$57.4k - $98.35k
Wolters Kluwer is seeking a Customer Success Manager to enhance customer relationships and drive value from Lippincott Solutions. This role requires 2+ years of customer-facing experience. Responsibilities include managing a portfolio of accounts, driving product adoption...- MyFitnessPal, Inc. is seeking a Sr. Client Success Manager (CSM) to serve as the strategic... ...United States. You will ensure retention, satisfaction and growth through exceptional relationship... ...oversight. You will lead onboarding, collaborate with internal teams for...Remote job
- A leading cloud resource management company is seeking a Head of Global Account Management... ...role involves driving enterprise growth and retention, establishing strong executive-level... ...track record in revenue growth and customer success. #J-18808-Ljbffr ScaleOps Labs Ltd.
- A recruitment partner is seeking a Customer Success Manager to enhance client satisfaction and retention in the United States. This role emphasizes building strong relationships, guiding clients from onboarding to renewal, and collaborating with internal teams. The ideal...Remote job
- ...company in the United States is seeking a Customer Success Manager to enhance customer relationships. This role involves leading onboarding for strategic accounts and developing a... ...salary, remote options, and opportunities for professional growth. #J-18808-Ljbffr RenterraRemote job
$120k - $140k
Customer.io, based in the United States, is seeking a Manager, Customer Success to lead a team of CSMs. This role involves overseeing performance, ensuring growth and retention outcomes, and managing team dynamics through change. The ideal candidate will have experience...- FOX News Media is seeking a Manager, CRM Analytics to support data, measurement, and insights for CRM and lifecycle marketing... ..., and FOX Weather. This hands-on role powers subscriber growth, engagement, and retention with clear, narrative analytics. You will own reporting...
$93k - $171k
..., come join us.As a Senior Customer Success Manager, you will be the strategic... ...mission is to secure world-class retention and advocacy by ensuring... ...lifecycle—from high-touch onboarding to strategic renewals—... ...capacity planning, and long-term growth roadmaps.Manage Critical...Work at officeFlexible hoursWeekend work$81.4k - $122k
...ProfileClient Performance Manager IIIManagement... ...RapidScale is evolving Customer Success into a core, revenue-adjacent... ...outcomes, improving customer retention, and supporting long-term growth.The Customer Success... ...customers through onboarding, adoption, ongoing engagement...Full timeLive inRemote workVisa sponsorshipFlexible hours$78k - $126k
...employees by investing in their growth. We aspire to create a... ...York, Chicago, or Omaha.The Customer Success Manager (CSM) partners closely with... ... Partnering on customer retention and expansion. The CSM will... ...effective user and product onboarding and engagement on LinkedIn...For contractorsWork at officeFlexible hours$132.89k - $166.11k
...intuitive spend management, bill pay, and travel... ...tasks for customers so they can focus... ...BrexSales is the growth engine at Brex. We... ...Enterprise Customer Success Manager, you will... ...of success, from onboarding to renewal by leveraging... ...plans to drive retention, expansion, and...Work at officeRemote workWork from home- ...About the role As a Senior Customer Success Manager at Pencil, you’ll lead by... ...in Customer Success, Onboarding, or Implementation within SaaS... ...record of improving adoption, retention, and satisfaction across... ...retention all connect to business growth. You act like an owner -...Work at officeFlexible hours
- ...about delivering value for customers, improving a little bit every... ...Sauce’s Customer Success and Onboarding engines are already running... ...and consistent. Personally manage a small portfolio of strategic... ...customer segments. Improve logo retention and NRR across the team's...Contract workLocal areaFlexible hours
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