Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Success Manager — Onboarding, Retention & Growth

Sendblue

A forward-thinking tech company in New York is looking for a Customer Success Manager to lead onboarding and engagement efforts with their innovative platform. Your role will encompass designing and executing strategies to enhance customer retention, cultivating strong relationships through regular interactions, and advocating for customer needs within the organization. The ideal candidate will be passionate about technology, possess exceptional communication skills, and have experience with CRM systems and no-code automation tools. This position offers competitive compensation and a dynamic work environment. #J-18808-Ljbffr Sendblue

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Manager — Onboarding, Retention & Growth in New York, NY vacancy
  • $220k

     ...time ever, you can manage and automate every part...  ...single system.Take onboarding, for example. With...  ...sherpas - both for our customers and colleagues. We...  ...customer adoption, retention, and revenue growth. Account managers in...  ...to ensure customer success and secure long-term... 
    Suggested
    Contract work
    Work at office
    Remote work
    3 days per week

    Rippling

    New York, NY
    2 days ago
  •  ...and TikTok Shop. You will own client relationships, drive retention and growth, and collaborate with cross-functional teams to deliver strategic...  ...shape strategy, persuade C-suite stakeholders, and lead onboarding from handoff to go-live, using data-driven ROI storytelling... 
    Suggested
    Shift work

    Emplicit

    New York, NY
    3 days ago
  •  ...Digital Space LLC is seeking a Senior Customer Success Manager to own strategic accounts, drive...  ...distributed company. You will own retention, expansion, onboarding, and cross-functional...  ...hands-on, leadership role with strong growth opportunities. #J-18808-Ljbffr United... 
    Suggested

    United States Digital Space LLC

    New York, NY
    2 days ago
  •  ...hiring a commercially minded Customer Success Manager to own outcomes, relationships, renewals, and organic growth across a portfolio that...  ...and tech leaders. You will onboard customers, advise senior stakeholders...  ...drive value and long-term retention on a small, high-impact... 
    Suggested

    OpusClip

    New York, NY
    1 day ago
  • A B2B SaaS company is seeking a Customer Success Manager to manage a portfolio of accounts, ensuring successful adoption and renewal processes while contributing to revenue growth. The ideal candidate will have 1-3 years of experience in Customer Success or Account Management... 
    Suggested
    Remote work
    Flexible hours

    Cordance

    New York, NY
    1 day ago
  • Cambio is seeking a Customer Success Lead to own the end-to-end experience for our enterprise real estate customers....  ...maximum value from Cambio’s platform, driving adoption, retention and growth. You will oversee onboarding, QA, and quantitative reporting integrations (... 

    cambio

    New York, NY
    3 days ago
  • $120k - $128k

     ...are looking for a Senior Manager of Client Retention and Growth Strategy to spearhead client...  ...actionable insights from successful campaigns to develop...  ...impact on growth and overall customer experience.  Key...  ...campaign lifecycle: from client onboarding and campaign creation... 
    Full time
    Work at office
    Local area
    Flexible hours

    Share Local Media

    New York, NY
    more than 2 months ago
  • A leading technology company is seeking a Customer Success Manager to be a trusted advisor, owning the success of partnerships with customers. The role involves building strong relationships, monitoring account health, and ensuring customer satisfaction. Candidates should... 
    Remote job

    AssetWatch, Inc.

    New York, NY
    2 days ago
  • $85k - $150k

    Neara is seeking a Customer Success Manager to oversee high-profile accounts and ensure client satisfaction. This role involves monitoring usage metrics, building relationships, and advocating for customer needs while working remotely from the United States. We're looking... 
    Remote job

    Neara

    New York, NY
    11 hours ago
  •  ...turn new users into habitual users. You will optimize campaigns across email, SMS, and pushes, develop onboarding experiences, and drive retention strategies. Successful candidates will have 3-5 years of experience in lifecycle marketing from a tech or startup... 
    Remote job
    Flexible hours

    Wizard

    New York, NY
    2 days ago
  • Glasswing Ventures is seeking a Head of Customer Success to guide the customer lifecycle, focusing on onboarding, retention, renewals, and key relationship management. In this role, you will partner...  ...ensure customer satisfaction and growth. The ideal candidate has extensive... 
    Remote job

    Glasswing Ventures

    New York, NY
    1 day ago
  • Seated is seeking an experienced Growth Marketing Lead to grow our consumer app through acquisition, engagement, and retention initiatives. You will own CRM campaigns and identify...  ...growth. You'll report to the Senior Manager of Operations and help scale the consumer... 

    Seated

    New York, NY
    4 days ago
  • Lightning AI is seeking a Customer Success Director to build and lead a customer success motion...  ...Support to make success repeatable. You will manage a team of CS managers and/or technical...  ...managers supporting strategic and growth customers, #J-18808-Ljbffr Neura Market

    Neura Market

    New York, NY
    1 day ago
  • Grow Therapy is seeking a Director of Lifecycle & Retention to lead the delivery of an excellent customer experience across our multi-sided marketplace. You will...  ...of turning insights into scalable, measurable growth, fluency in CRM tooling, and a bias for action. #J... 

    Transformcap

    New York, NY
    11 hours ago
  • $200k - $250k

     ...is to build a best-in-class customer growth function capable of turning...  ...driven Head of Customer Growth & Retention to build and lead MDV's...  ...contribution and improving onboarding and the first-to-second purchase...  .... Principal Measures of Success Success in this role will primarily... 
    Full time
    Temporary work
    Work at office
    Visa sponsorship
    Work visa

    Manière De Voir

    New York, NY
    1 day ago
  • Customer.io is seeking a Customer Success Manager to join our Mid-Market, EMEA team. You’ll own success for a portfolio of 50-60 customers, guiding onboarding to measurable outcomes and partnering with cross-functional...  ...advice, and focus on retention and expansion while... 
    Remote job

    Customer.io

    New York, NY
    2 days ago
  • A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates...  ...building relationships and ensuring customer retention through proactive engagement, support via email... 

    Ashby

    New York, NY
    1 day ago
  • $57.4k - $98.35k

    Wolters Kluwer is seeking a Customer Success Manager to enhance customer relationships and drive value from Lippincott Solutions. This role requires 2+ years of customer-facing experience. Responsibilities include managing a portfolio of accounts, driving product adoption... 

    Wolters Kluwer

    New York, NY
    2 days ago
  • MyFitnessPal, Inc. is seeking a Sr. Client Success Manager (CSM) to serve as the strategic...  ...United States. You will ensure retention, satisfaction and growth through exceptional relationship...  ...oversight. You will lead onboarding, collaborate with internal teams for... 
    Remote job

    MyFitnessPal, Inc.

    New York, NY
    1 day ago
  • A leading cloud resource management company is seeking a Head of Global Account Management...  ...role involves driving enterprise growth and retention, establishing strong executive-level...  ...track record in revenue growth and customer success. #J-18808-Ljbffr ScaleOps Labs Ltd.

    ScaleOps Labs Ltd.

    New York, NY
    1 day ago
  • A recruitment partner is seeking a Customer Success Manager to enhance client satisfaction and retention in the United States. This role emphasizes building strong relationships, guiding clients from onboarding to renewal, and collaborating with internal teams. The ideal... 
    Remote job

    Jobgether

    New York, NY
    1 day ago
  •  ...company in the United States is seeking a Customer Success Manager to enhance customer relationships. This role involves leading onboarding for strategic accounts and developing a...  ...salary, remote options, and opportunities for professional growth. #J-18808-Ljbffr Renterra
    Remote job

    Renterra

    New York, NY
    1 day ago
  • $120k - $140k

    Customer.io, based in the United States, is seeking a Manager, Customer Success to lead a team of CSMs. This role involves overseeing performance, ensuring growth and retention outcomes, and managing team dynamics through change. The ideal candidate will have experience... 

    Customer.io

    New York, NY
    2 days ago
  • FOX News Media is seeking a Manager, CRM Analytics to support data, measurement, and insights for CRM and lifecycle marketing...  ..., and FOX Weather. This hands-on role powers subscriber growth, engagement, and retention with clear, narrative analytics. You will own reporting... 

    FOX News Channel

    New York, NY
    3 days ago
  • $93k - $171k

     ..., come join us.As a Senior Customer Success Manager, you will be the strategic...  ...mission is to secure world-class retention and advocacy by ensuring...  ...lifecycle—from high-touch onboarding to strategic renewals—...  ...capacity planning, and long-term growth roadmaps.Manage Critical... 
    Work at office
    Flexible hours
    Weekend work

    Pure Storage

    New York, NY
    11 hours ago
  • $81.4k - $122k

     ...ProfileClient Performance Manager IIIManagement...  ...RapidScale is evolving Customer Success into a core, revenue-adjacent...  ...outcomes, improving customer retention, and supporting long-term growth.The Customer Success...  ...customers through onboarding, adoption, ongoing engagement... 
    Full time
    Live in
    Remote work
    Visa sponsorship
    Flexible hours

    Cox Enterprises

    New York, NY
    3 days ago
  • $78k - $126k

     ...employees by investing in their growth. We aspire to create a...  ...York, Chicago, or Omaha.The Customer Success Manager (CSM) partners closely with...  ...​  Partnering on customer retention and expansion.  The CSM will...  ...effective user and product onboarding and engagement on LinkedIn... 
    For contractors
    Work at office
    Flexible hours

    Linkedin

    New York, NY
    2 days ago
  • $132.89k - $166.11k

     ...intuitive spend management, bill pay, and travel...  ...tasks for customers so they can focus...  ...BrexSales is the growth engine at Brex. We...  ...Enterprise Customer Success Manager, you will...  ...of success, from onboarding to renewal by leveraging...  ...plans to drive retention, expansion, and... 
    Work at office
    Remote work
    Work from home

    Brex

    New York, NY
    1 day ago
  •  ...About the role As a Senior Customer Success Manager at Pencil, you’ll lead by...  ...in Customer Success, Onboarding, or Implementation within SaaS...  ...record of improving adoption, retention, and satisfaction across...  ...retention all connect to business growth. You act like an owner -... 
    Work at office
    Flexible hours

    PassFort

    New York, NY
    1 day ago
  •  ...about delivering value for customers, improving a little bit every...  ...Sauce’s Customer Success and Onboarding engines are already running...  ...and consistent. Personally manage a small portfolio of strategic...  ...customer segments. Improve logo retention and NRR across the team's... 
    Contract work
    Local area
    Flexible hours

    Sauce

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Success Manager — Onboarding, Retention & Growth. Be the first to apply!