Helpdesk & Conference Center Specialist

Helpdesk & Conference Center Specialist

A well-established nonprofit organization is seeking a Helpdesk & Conference Center Specialist to join their team on a temporary-to-hire basis. This role is covering a leave of absence with strong potential for permanent hire based on performance and team fit. This position is ideal for someone who enjoys working in a customer-facing environment and is interested in combining front desk support with light IT/helpdesk responsibilities. The individual will serve as the first point of contact for employees, new hires, and visitors while supporting day-to-day conference center and technical needs.

Key Responsibilities:

• Provide exceptional customer service as the front desk point of contact
• Assist employees and visitors with basic IT troubleshooting and helpdesk requests (training provided)
• Support onboarding needs for new hires, including basic technical setup assistance
• Help coordinate conference center operations and scheduling
• Maintain organized documentation and records
• Collaborate with internal team members to ensure smooth daily operations
• Respond to inquiries in a professional and timely manner

Qualifications:

• Minimum 2+ years of customer service or administrative experience
• Strong attention to detail and organizational skills
• Consistent work history demonstrating reliability
• Comfortable learning basic technical or IT support tasks
• Professional communication skills and a friendly, approachable demeanor
• Reliable transportation preferred (occasional travel between local offices may be required)

If you are interested in this role email me at View email address on click.appcast.io