Operations Learning Specialist - Wholesale & Bonds
$60.44k - $71.1kU.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This team supports the Wholesale/National Lockbox and Bonds business lines, delivering training programs that help employees learn operational processes, payment-processing workflows, and business-specific procedures. The Trainer is responsible for facilitating both onsite and virtual training, maintaining and updating training materials, coordinating training activities with business leaders, and supporting learner readiness across multiple locations. Day-to-day responsibilities include onboarding new employees, observing and evaluating training needs, developing or enhancing training content, partnering with operational leaders to identify skill gaps, and supporting cross-functional training initiatives. Over time, the individual will independently lead training sessions, contribute to training improvements, and help ensure consistent delivery of learning programs across the supported business lines. Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically one to two years of related experience, preferably in regulatory compliance activities
- Basic knowledge of government and regulatory laws and regulations
- Basic knowledge of U.S. Bancorp operations, policies and procedures
- Effective verbal and written communication skills
- Ability to research and manage multiple projects and deadlines simultaneously
$60.44k - $71.1k
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