Scheduling Supervisor

Job Responsibilities Oversee all schedules and orders management processes within the Pre‑Service Department scope of service. Ensure adherence to Medicare compliance activities for all radiology procedures. Work with Radiology and Surgical department leaders regarding process flow improvements to deliver a seamless patient experience. Complete and maintain co‑worker schedules, making changes according to business needs, patient flow, volumes, and financial status. Work with manager to set and achieve department goals. Monitor co‑worker productivity, quality, and track department goals. Align new co‑workers with schedule for training and ensure appropriate follow‑up procedures for co‑worker education. Assist in monitoring co‑worker attendance, tardy, and vacation in compliance with corporate attendance policy. Collaborate with manager during the new hire process, evaluating performance, and administering employee corrective action. Participate in system upgrades and enhancements. Education Bachelor's of Business Administration - Preferred Medical Terminology - Required Experience 3‑5 Years Scheduling, patient access, registration, or pre‑certification in a health care environment - Required 1‑2 Years Supervisory experience in a health care environment - Preferred Related experience at a level that contributes to the critical decision making process of the organization. Knowledge of regulatory and third party payer requirements to ensure compliance is required. License & Certification None Required Core Job Functions Ensure ongoing modifications and changes needed to support departmental functions related to scheduling. Utilizes appropriate resources within the institution, division and department to provide consultation education, technical or informational services as needed to self, staff and other personnel. Ensures reports and data is consistent with customer requirements and is current and accurate. Takes the lead role to facilitate division LINCS (physician office outreach) meetings and maintain a cooperative working relationship with all Physicians and their office staff. Collaborates with the department Managers and Physician Relations in developing strategies. In conjunction with IS, customizes dictionaries, establishes appropriate security level access by job function. Ensures all staff are trained and developed in all aspects of operations to optimize operational efficiency and effectiveness. Complete evaluations on time, maintain retention, meet or exceed unit established nationally certified certification, and reach annual assessments according to standards. Reviews quality and quantity activity using available reporting tools. Initiates appropriate co‑worker counseling and re‑training when necessary. Provides ongoing technical training. Assess training needs and provide training to all co‑workers, as needed. Maintains all co‑workers training records up to date. Reviews and approves/denies all co‑worker PTO requests. Maintains adequate staffing levels in all areas. Maintains open communication with co‑workers regarding call‑ins. #J-18808-Ljbffr