Revenue Cycle Specialist

Revenue Cycle Specialist

Join our culture of caring! With every action we take, Advanced Radiology Consultants is committed to building and maintaining the trust of our referring physicians and providing our patients with exceptional care.

Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring, and friendly environment.

Schedule: Monday - Friday 8:30am - 5:00pm

Position Summary:

Under the direction of the senior revenue cycle manager, this role is responsible for expediting claim processing by coordinating with the outside billing company to ensure timely submission and resolution of initial claims and denials. Duties include conducting chart reviews for CPT and ICD-10 clarification, performing denial follow-up, and completing monthly reconciliations of procedures performed versus billed. The position also supports additional A/R follow-up activities, assists with patient dispute resolution, and reviews A/R reports to identify trends, patterns, and operational issues.

Essential Job Duties and Responsibilities:

• Review/resolve billing company's request for additional information (RAI's), including; CPT/ICD-10 review and/or confirmation prior to billing, denials management: coding denials: evaluate for correction, resubmission, or adjustment, authorization denials: investigate, resolve, and coordinate with appropriate department for updates or correction, miscellaneous denials: review and determine appropriate resolution, patient disputes: investigate coding accuracy, clinical information, claim activity and the basis of the patient's concern; resolve when applicable.
• Support the senior revenue cycle manager in educating providers and staff on CPT, ICD-10, carrier guidelines, and billing requirements for examinations performed
• Handle escalated billing calls and web inquiries, providing professional, customer-focused resolution and assisting ADRAD staff and patients with complex coding or insurance questions.
• Review of A/R denials, categorize issues, and collaborate with billing company to drive timely claim resolution
• Perform monthly charge reconciliation to ensure all procedures performed are accurately billed
• Conduct monthly reviews of outstanding A/R, including: identifying denial trends, coding issues, and operations patterns, flagging mishandled claims for review with senior manager to support staff education and process improvement for both ADRAD and billing company
• Monitor insurance carrier, state and federal resources (publications/websites) for administrative and/or medical policy changes; prepare monthly summaries and review with the manager for staff education when applicable
• Other revenue cycle tasks assigned, as needed
• Provide assistance to other revenue cycle departments as needed

Knowledge, Skills and Abilities:

• Attention to detail, meticulously reviewing reports, charts and assigning codes with a high degree of accuracy is critical to assign accurate CPT, ICD-10, HCPCS & modifiers
• Knowledge of medical terminology
• Understanding of insurance carrier claim processing, rules and regulations to include payment, denial and appeal processes, authorization requirements and guidelines.
• Ability to multi-task yet remain focused.
• Proficient with automated radiology information systems including billing component.
• Ability to handle escalated patient issues
• Bi-Lingual helpful though not required.

Educational Requirements:

• CPC and/or RCC certification preferred. High school diploma or general education degree (GED)
• 5+ years' experience in healthcare billing/collections, preferably radiology or a combination of education and experience.

Work smart, live well: The success of Advanced Radiology is earned every day through our dedication to quality patient care and continual improvement of the patient experience. Our success allows us to enjoy a wide range of benefits designed to support and enhance our lives, both at work and at home.

Health Benefits:

• Medical and Prescription Drug Coverage
• Dental Coverage
• Vision Coverage
• Health Savings Account (HSA) with Matching Employer Contribution

Additional Benefits:

• Generous Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan with Employer Contribution
• Annual Profit-Sharing Plan Contribution
• Paid Opt-Out Benefit Option
• Basic Life and Accident Insurance

Advanced Radiology is an equal opportunity employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees. Apply today and join our team of dedicated and caring professionals!