Medical Front Office - Patient Service Specialist

Patient Service SpecialistWhen patients enter our outpatient physical therapy center in Libertyville, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.Check out the video below for additional insight into the work of our Patient Service Specialists!ResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verificationsQualificationsMinimum:High School Diploma or GEDInsurance Verification ExperienceHealth Care ExperiencePreferred:1 Year Front Desk experience1 Year of Scheduling ExperienceAdditional DataEqual Opportunity Employer/including Disabled/Veterans