REGULATORY PROGRAM SPECIALIST - (FOR INTERNAL AGENCY EMPLOYEES ONLY)

Regulatory Program SpecialistThis position is with the Florida Department of Agriculture and Consumer Services Division of Food Safety Bureau of Business Support Services. It is an internal agency opportunity for current employees only.Contact: John Bennett View phone number on click.appcast.io View email address on click.appcast.io requirements include a high school diploma or equivalent and seven years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations; or an equivalent combination of education and experience; or a bachelor's degree from an accredited college or university and three years of professional or nonprofessional experience in the aforementioned areas.Educational note: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.Additional requirements include regulatory responsibilities, occasional travel, and a background screening including fingerprinting.Job duties include analyzing cases, drafting administrative complaints, managing case information, verifying payments, communicating with businesses and consumers, assisting in training, generating reports, conducting phone shops, conducting research, monitoring internal processes, and performing other related duties as assigned.Knowledge, skills, and abilities include general office procedures, knowledge of specific chapters and rules, public and staff interaction, organization, independent and collaborative work, logic and analysis, proficiency in Microsoft Office Suite and Adobe Pro, and establishing effective working relationships.The benefits of working for the State of Florida include annual and sick leave, paid holidays, state group insurance coverage, retirement plan options, flexible spending accounts, tuition waivers, and more.Special notes include accommodations for candidates requiring reasonable accommodation, drug-free workplace policy, and veterans' preference.