Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of seven. Before becoming an agent with State Farm, I worked at a State Farm agency, which gave me valuable experience and insight into what it takes to build and run a successful office.

I’m a graduate of Saint Michael's College, married with two kids, and outside of work I enjoy golfing, watching sports, spending time at the beach, and being with friends and family.

Our agency offers PTO, production-based quarterly bonuses, a Simple IRA, and a fun, team-oriented environment that includes birthday lunches and holiday parties. We believe in recognizing hard work and creating a workplace people enjoy being part of.

Our culture is centered around teamwork, consistency, and growth. I’m looking for someone who is dependable, motivated, and enjoys working in a collaborative environment. The right person will bring a positive attitude, strong work ethic, and a desire to contribute to the team’s success. If you’re looking for a place where you can grow your career while being part of a supportive and energetic team, this could be a great fit for you.

ROLE DESCRIPTION:
Michael Cracchiola - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.