Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Residential Inside Sales Representative

A-Star Heat & Air

Job Description

Job Description

ASTAR Air Conditioning, Plumbing & Electrical is a family-owned and operated company proudly serving the Dallas-Fort Worth Metroplex for nearly 30 years. Our mission is to raise the standard of home services through integrity, craftsmanship, and exceptional customer care.

As one of DFW's fastest-growing home service companies, we're seeking a driven, energetic, and results-oriented  Inside Sales Representative (ISA)to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys talking with customers, and is motivated by achieving goals and earning performance-based incentives.

Position Overview

The Inside Sales Representative plays a critical role in generating revenue and supporting our service departments by converting opportunities into booked appointments. You'll work closely with customers through outbound and inbound calls, follow up on unsold estimates, perform customer satisfaction outreach, and help maximize opportunities across our HVAC, Plumbing, and Electrical divisions.

Success in this role requires confidence, persistence, strong communication skills, and a passion for helping customers solve problems.

Key Responsibilities

  • Follow up on unsold HVAC, Plumbing, and Electrical estimates to convert opportunities into booked appointments.
  • Make outbound calls to existing and prospective customers regarding service, maintenance, memberships, and promotions.
  • Conduct post-service customer satisfaction ("Happy Calls") to ensure an exceptional customer experience.
  • Handle inbound overflow calls and assist customers with scheduling service appointments.
  • Follow up on membership opportunities, renewals, and retention efforts.
  • Maintain accurate customer records and call notes within ServiceTitan and other company systems.
  • Meet or exceed daily, weekly, and monthly booking goals and performance metrics.
  • Collaborate with Customer Service Representatives, Dispatch, and Service Managers to maximize scheduling opportunities.
  • Participate in an on-call rotation as needed.
  • Provide a professional, positive customer experience on every interaction.

Qualifications

  • Minimum 1 year of inside sales, appointment setting, outbound sales, call center, or customer service experience.
  • Strong closing, objection-handling, and relationship-building skills.
  • Comfortable making high-volume outbound calls daily.
  • Excellent verbal communication and active listening skills.
  • Strong attention to detail and accurate data entry skills.
  • Experience with ServiceTitan or CRM software is preferred.
  • Proficient with Microsoft Office and general computer applications.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Reliable, punctual, self-motivated, and goal-oriented.

You're a Great Fit If...

  • You are competitive and motivated by hitting and exceeding goals.
  • You naturally guide conversations and help customers make decisions.
  • You confidently ask for the sale and overcome objections.
  • You don't get discouraged by rejection—you stay positive and persistent.
  • You take ownership of your results and continuously look for ways to improve.
  • You bring energy, urgency, and enthusiasm to every call.
  • You are coachable and committed to growing your sales skills.
  • You enjoy being part of a winning team that celebrates success.

Benefits & Perks

  • Competitive Hourly Pay + Performance Bonuses
  • FREE Employee Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with Company Match up to 6%
  • Paid Time Off (PTO)
  • Paid Holidays
  • Birthday PTO Day
  • Ongoing Sales, Leadership, and Professional Development Training
  • Career Advancement Opportunities
  • Employee Assistance Program (EAP)
  • Family-Owned, Team-Oriented Culture

Why ASTAR?

At ASTAR, our culture is built around our F.I.R.E. Core Values:

Fun  Integrity  Respect  Excellence

We believe in taking care of our employees, delivering world-class customer service, and creating opportunities for growth and success. If you're looking for more than just a job and want to build a career with a company that invests in its people, we'd love to hear from you.

Apply today and become part of the ASTAR family!

Company Description

We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.

Company Description

We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.

Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Residential Inside Sales Representative in Dallas, TX vacancy
  • $1,000 per month

     ...property owner. What You’ll Do As a Storm Restoration Sales Rep, your job is to: Engage with pre-qualified residential homeowners or commercial property owners (leads provided through inside sales + HailTrace software) Inspect storm-damaged properties... 
    Suggested
    Full time
    Contract work
    Immediate start
    Remote work
    Flexible hours

    GrabJobs

    Garland, TX
    3 days ago
  • $100k

     ...while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through...  ...rewarding career. How You'll Make an Impact * Acquire new residential customers by visiting assigned leads and introducing Spectrum... 
    Suggested
    Work experience placement
    Work at office
    Local area
    Visa sponsorship
    Weekend work
    Afternoon shift

    Spectrum Financial Services

    Syracuse, NY
    1 day ago
  • Hybrid Inside/Outside Generator Sales Representative In Charge Electrical Services is one of Texas’s largest and most respected electrical construction...  ...Generator Sales Representatives will focus on selling residential and light commercial Generac standby generators and related... 
    Suggested
    Base plus commission

    In Charge Electrical Services, LLC

    Dallas, TX
    2 days ago
  •  ...Inside Sales Representative We are hiring Inside Sales Representatives to join our 7/27 training class. This position requires availability...  ...high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship... 
    Suggested
    Full time
    Work at office
    Afternoon shift
    1 day per week

    Expo Home Improvement

    Dallas, TX
    2 days ago
  • $42k

     ...Job Description Job Description Residential Sales Consultant Are you a highly motivated professional looking for a challenging position...  ...events to enhance product knowledge and sales skills. Represent Love That Door with professionalism and integrity in all... 
    Suggested
    For contractors
    Local area
    Immediate start
    Afternoon shift
    Weekday work

    Love That Door

    Dallas, TX
    7 days ago
  • $85k - $90k

     ...Direct Sales Representative Location: Dallas, TX Unlimited earning potential with uncapped commissions! Opportunity to earn a targeted...  ...Direct Sales Representative: Obtain new customers in a residential environment through professional, face-to-face interaction... 
    Contract work
    Local area
    Relocation package

    Astound

    Dallas, TX
    4 days ago
  • $150.6k

     ...Join NetWorth Realty Become part of an exhilarating sales career in the fast-paced world of residential fix-and-flip real estate. This high-reward role is perfect for ambitious, self-driven individuals passionate about sales and real estate. We provide comprehensive... 

    NetWorth Realty USA

    Dallas, TX
    3 days ago
  • $150k

     ...Business ManagerThe major objective for this position is to increase sales (indirect and direct) in your assigned territory through growing...  .... You are the quarterback as you collaborate with the inside support team and other key departments to build solid relationships... 
    Permanent employment
    Work at office

    Heilind Electronics

    Syracuse, NY
    4 days ago
  •  ...Isaacs is looking for a driven, relationship-focused Outside Sales Representative to grow industrial distribution sales within an assigned...  ...new business opportunities What You Bring ~3+ years of inside or outside sales experience ~ Technical or mechanical aptitude... 
    Full time
    Work at office
    Remote work
    Work from home

    GrabJobs

    Dallas, TX
    7 hours ago
  • $75.15k - $110k

     ...Westchester County). Job Description This position is a full-time sales position for Stratas Foods, Foodservice in our direct market,...  ...commodity opportunities as well to distributor brands managers to inside sales to achieve overall corporate goals and objectives. 9. Must... 
    Full time
    Contract work
    Work at office
    Local area
    Remote work

    GrabJobs

    Garland, TX
    20 hours ago
  •  ...company with a strong foundation in commercial services. We are now expanding our focus to include residential services, and we're looking for a motivated and knowledgeable Sales and Comfort Specialist to help drive this transition. As part of a growing company with a... 

    Expedition HVAC

    Garland, TX
    4 days ago
  •  ...A reputable HVAC company is seeking a motivated Sales and Comfort Specialist to drive growth in its residential division. This role entails assessing clients' heating and cooling needs, providing tailored HVAC solutions, and driving sales. Candidates should possess HVAC... 

    Expedition HVAC

    Garland, TX
    4 days ago
  • $13.1 - $17.25 per hour

     ...drive to succeed? We’re looking for full‑time Internet & Phone Sales Representative to support a variety of outbound projects across our growing...  ...year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center... 
    Hourly pay
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Flexible hours

    Valor Intelligent Processing, LLC

    Farmers Branch, TX
    20 hours ago
  •  ...Full-Time Internet & Phone Sales Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with...  ...year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center ~... 
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Flexible hours

    Valor VIP

    Dallas, TX
    2 days ago
  • $70k - $150k

     ...Fusion Growth Partners Sales Position Fusion Growth Partners is a business incubator...  ...sales position for any outside or inside sales professional to consider. Income range...  ...investor and business incubator for ambitious residential real estate agents to help them... 

    Fusion Growth Partners

    Dallas, TX
    3 days ago
  •  ...Inside Sales Representative NWH is seeking a motivated Inside Sales Representative interested in building a long-term career in sales within the hardwood lumber industry. This role provides direct exposure to customer relationship management, quoting and order management... 

    NWH

    Dallas, TX
    4 days ago
  •  ...Avnet Sales Representative At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company that...  ...Experience what's next at Avnet! Job Summary Combines inside sales/customer service and technical/systems knowledge to sell... 
    Temporary work
    Work experience placement
    Live in
    Flexible hours
    Night shift

    Avnet, Inc.

    Richardson, TX
    5 days ago
  •  ...Inside Sales Representative The Dallas PULSE are seeking highly motivated, energetic, and competitive individuals to join our Inside Sales program. This 9 month entry-level sales role is designed for candidates looking to begin a career in professional sports sales... 
    Base plus commission
    Work experience placement
    Internship
    Work at office
    Flexible hours
    Afternoon shift

    Teamwork Online

    Dallas, TX
    2 days ago
  •  ...Inside Sales Representative ASI Corp is hiring for an Inside Sales Representative for their Richardson, Texas office. An Inside Sales Representative will work with customers to find what they want, create solutions and ensure a smooth sales process. Inside Sales Representatives... 
    Full time
    Work at office

    ASI Corporation

    Richardson, TX
    4 days ago
  • $23 - $27 per hour

     ...Inside Sales Representative 1 (ISR 1) The Inside Sales Representative 1 (ISR 1) is a fully independent, customer-facing support and technical inside role responsible for managing day-to-day customer interactions related to quotes, orders, pricing, availability, and basic... 
    Hourly pay
    Work at office
    Monday to Friday

    Central States Industrial (CSI)

    Grand Prairie, TX
    4 days ago
  •  ...Inside Sales Representative We are looking for an Inside Sales Representative to join our Gexpro team in Grand Prairie, TX! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative... 
    Temporary work
    For contractors
    Work at office
    Flexible hours

    REXEL

    Grand Prairie, TX
    4 days ago
  •  ...the last several years. We are locally owned, and have an excellent reputation within the community. We are currently expanding our sales department and are seeking entry level candidates as well as those with leadership experience. We continue to open new locations year... 
    Full time
    Part time
    Monday to Friday
    Weekend work

    Gecko Green - Lawn Care & Pest Control

    Irving, TX
    4 days ago
  •  ...~ Computer/CRM proficiency ~ Safety mindset ~1-3 years inside sales experience (preferred) Key accountabilities: Respond...  ...and/or company segment. Please work with your recruiter or TK representative for applicable benefits information. Disclaimer This is... 
    Local area

    thyssenkrupp

    Grand Prairie, TX
    5 days ago
  •  ...Inside Sales Representative OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a motivated Inside Sales Representative to serve as a key customer contact and resource for... 
    For contractors
    Work at office

    DPR Construction

    Dallas, TX
    2 days ago
  •  ...Outside Sales Professional Benefits: Commission based Competitive salary Paid time off Flexible schedule Requirements: ~1+ years of experience in signage sales or similar field is REQUIRED ~ Confident, clear communication ~ Develop and maintain... 
    Flexible hours

    FASTSIGNS

    Garland, TX
    a month ago
  •  ...Inside Sales The Stone Collection is an importer and wholesale distributor for the finest natural stone materials available. We purchase and display only the best natural stone slabs hand selected from over 47 countries with locations in Dallas, Ft. Worth, Denver,... 
    Full time

    The Adam Corporation Group

    Dallas, TX
    24 days ago
  •  ...Inside Sales Representative Schneider is seeking an Inside Sales Representative in Dallas, TX to close deals with new businesses and manage existing accounts within Schneider's Transportation Management (STM) division. This role focuses on developing key contacts within... 
    Remote work

    Schneider

    Dallas, TX
    4 days ago
  •  ...Inside Sales Representative At Caris, we understand that cancer is an ugly worda word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer carewe're changing lives. We introduced precision medicine to the world and built... 
    Work at office
    Weekend work
    Afternoon shift

    Caris Life Sciences

    Irving, TX
    2 days ago
  •  ...Inside Sales Representative ProLift Rigging is a privately owned, purpose-driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. To acknowledge and glorify God by living in submission to Him as we steward His resources... 
    Work at office
    Local area
    Relocation

    Prolift Rigging

    Dallas, TX
    a month ago
  • $65k

     ...Inside Sales Representative JVM Lending is a mortgage company in Dallas, TX. We're hiring an Inside Sales Representative to work warm inbound leads from people who already reached out to us about buying a home. No cold calling. No mortgage experience required. We prefer... 
    Full time
    Work at office

    JVM Lending

    Dallas, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Residential Inside Sales Representative. Be the first to apply!