Account Manager

About the job Account Manager


Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field

• 5+ years business experience, preferably in provider relations, or sales/account management in the health care field
• Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects
• Ability to work constructively under pressure and think analytically in regards to operations and administrative processes
• Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion
• Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.

• Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development
• Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalate
• Partner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc. to ensure ongoing awareness and accountability
• Participate in cross-functional meetings as needed to drive issue resolution
• Develop and present timely business reviews, per contractual requirements, to Key Accounts