Intensive Case Management Supervisor- Veteran Services

ICM Supervisor- Samaritan House

Full time, 40 hours weekly with some evenings or weekends as needed

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:

An Intensive Case Management Supervisor at Catholic Charities:

• Provide direct supervision, coaching, and support to case management staff
• Oversee staff performance, scheduling, and coverage to ensure program needs and resident safety are met
• Provide leadership and guidance in service delivery and case management practices
• Deliver direct case management services and oversee participant care
• Implement program objectives and ensure compliance with VA and agency standards
• Manage program data, reporting, and performance outcomes
• Support program development and continuous improvement efforts
• Maintain community partnerships and coordinate with service providers
• Facilitate groups and support participants in housing and stabilization goals
• Assist with budget oversight and program operations

OTHER DUTIES AND RESPONSIBILITIES

• Serves as a professional liaison with service providers, grantor representatives and the general public to help foster positive relationships.
• Good steward of Agency human, financial and capital resources.
• Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
• Participates in staff trainings and programs as required.
• Any other tasks or duties as assigned.

SUPERVISION REQUIREMENTS

• Supervises Case Management staff

REQUIREMENTS

QUALIFICATIONS Licensed LCSW or LPC required Master's degree in a related human services field 2 to 4 years of relevant experience, preferably in homelessness services Strong communication, leadership, and crisis management skills Experience with data tracking, reporting, and program oversight

EDUCATION and/or EXPERIENCE

Licensed LPC or LCSW. Masters degree in Mental Health, Guidance and Counseling, or closely related human service field from an accredited college or university; and two to four years related experience and/or training; or equivalent combination of education and experience. Experience/knowledge in the field of homelessness highly valued.

CERTIFICATES, LICENSES, REGISTRATIONS

• LSW, MFLT, LCSW or LPC required.

COMPENSATION & BENEFITS:

Salary: $75,000-85,000 per year. Full Time.

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent's premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA