Process Improvement Specialist

Employment Type:

Full time

Shift:

Description:

Hybrid Position: 8am-4:30pm (must live in South Florida)

Measures and monitors performance, organizational effectiveness, and program impacts, through quantitative and qualitative data analysis. Identifies trends or issues through analysis.

Provides support in collaborating with key stakeholders and customer groups to determine general vision, data types, tools, and technology to measure performance of the various Departmental Programs.

Optimizes tools, technology, and systems to help plan leadership staffing and work more efficiently.

Develops metrics, measures, reports, and dashboards to support key stakeholder and customer group needs.

Compares results against expected performance objectives.

Identifies process improvements and redesigns processes based on performance metrics and reports.

Assists and participates in planning, defining, and validating workforce analytics, strategy, and methodology for the organization.

Assists with Departmental and program coordination duties.

Minimum Qualifications:

*** Bachelor's degree in Industrial Engineering, Business Administration/Management, Data Analytics, Health Informatics or a related field**

*** Minimum of 1-3 years of related Health Care, Process Improvement, Productivity, or Analytic experience. Internship in healthcare will be considered.**

*** Strong analytical and problem solving skills.**

* EPIC experience preferred

* Green Belt required

*** Proficient in Microsoft Office Suite. Strong Excel skills are necessary. Understanding of database query tools is a plus.**

*** Strong interpersonal, consultative and relationship building skills. Detail-oriented with a high level of organizational skills.**

*** Flexibility with the ability to handle and prioritize competing and multiple**

tasks/projects in a timely and organized manner.

*** Ability to quickly learn new applications and technical skills, including implementation and administrator skills.**

*** Must be discrete and maintain the highest confidentiality with extremely sensitive data**

* Executive Level Communication and Presentation Skills

*** Project Management (Lean Six Sigma Black Belt or PMP nice to have)**

* Data Analytics (Advanced Excel, SQL, Custom Reporting, Dashboard, etc.)

* Ability to produce, interpret and communicate data for business owner

The "Unicorn" Mindset: Equal parts technical builder, data-driven process engineer, and articulate project manager. Highly autonomous, comfortable gathering their own requirements, and adept at making strategic decisions on the fly.

• Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities

• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information:

• Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.

• We are committed to providing compassionate and holistic person-centered care.

• We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.

• Comprehensive benefits that start on your first day of work

• Retirement savings program with employer matching

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran