Administrative Clerk 1

Job Title Shipping Clerk – Reports to the Warehouse Supervisor. Shift & Pay A Shift – Sun‑Wed 5:00 am–3:30 pm: $19.00 per hour B Shift – Wed‑Sat 5:00 am–3:30 pm: $19.00 per hour Employee Ownership Program RJW offers an employee ownership program that does not cost employees. Benefits include an ownership stake, potential share appreciation, a sense of belonging, collaboration, and yearly shares based on salary. Job Purpose Work effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, develop proper shipping documentation, coordinate with drivers and customer service, and provide shipping support. Essential Duties and Responsibilities Check in all drivers. Print all relevant paperwork for shipping. Coordinate loading doors with the dock and drivers. Ensure all paperwork is signed by the pick‑up driver. Close loads in the system. Coordinate with Customer Service Teams regarding special paperwork for certain orders (international, special BOLs, etc.), and enter and scan customer orders as required. Understand and apply RJW goals, policies, and procedures. Communicate customer problems, leads, and inquiries to the appropriate personnel. Maintain confidentiality of company information. Recommend and implement improvements. Update reports as required by the operations manager and COO. Perform other tasks as assigned by supervisor or manager. Additional Responsibilities Positive telephone personality. Capable of being trained to be phone‑assertive. Exceptional customer‑service skills. Organizational and scheduling skills. Ability to multitask. Computer skills (word processing, spreadsheets, learn application software used by RJW). Qualifications Basic office clerical skills. Typing speed of at least 40 words per minute. 1–2 years of clerical experience. Basic transportation, logistics, and shipping experience. Education High School Diploma or GED (preferred). Language Skills Effective communication skills in English (reading, writing, speaking). Ability to read, analyze, and interpret business periodicals, technical procedures, and regulations; write reports and business correspondence; present information to managers, clients, and customers. Mathematical Skills Ability to use basic arithmetic (addition, subtraction, multiplication, division), rates, ratios, percentages, and interpret bar graphs. Reasoning Ability Capable of solving practical problems with limited standardization; interpreting instructions; determining root cause of a problem and corrective action. Computer Skills Knowledge of business operating systems, internet software, word processing, and spreadsheet software. Leadership, guidance, and training of employees performing related work. Physical Demands Occasional lifting or moving of up to 25 pounds. Use of phone systems, keyboards, and buttons. Public speaking and communication requirements. Indoor office environment requiring sitting and repetitive hand motion. Frequent talking, hearing, standing, and walking. Work over 8 continuous hours when required. Stressful situations, cognitive skills, accuracy, and multitasking. Vision 20/20 corrected. Physically healthy per physician assessment; no controlled substance use. Work Environment Exposure to moving mechanical parts and fumes or airborne particles; noise level ranges from quiet to moderately loud. Employer Rights This job description provides general information about the Shipping Clerk position and is not exhaustive. Duties and responsibilities may change, and the company reserves the right to revise the job description. The description does not alter the employment‑at‑will relationship. Employment‑At‑Will All associates are employed at will unless covered by a written agreement authorized by the CEO or Board of Directors. Employees may resign at any time, and the company may terminate employment at any time, with or without cause. #J-18808-Ljbffr