Chief Communications Officer (Salary Range $90k - 120k)

Chief Communications OfficerAs a member of Scouting America National Capital Area Council's (NCAC) Executive Cabinet, the Chief Communications Officer (C.C.O.) provides leadership to advance the Council's mission by ensuring positive brand amplification through communications, marketing, and public relations efforts. The C.C.O. builds and sustains the Council's reputation for quality, reliability, and customer satisfaction while handling all communication sent to the public, current and potential members, and current and potential donors.The primary responsibilities include:Strategic Plan: Assist with the development and execution of a forward-looking, comprehensive marketing and communications strategy for NCAC and contribute to the Council's vision by building trust around a shared narrative and amplifying the mission with creativity and clarity.Branding and Design: Ensure brand positioning and brand management, including for the NCAC website, social media sites, recruiting materials, marketing and departmental communication collateral, and fundraising materials. Design and produce collateral promotional materials as needed across all channels, including the annual report, board documents, and other projects. Support all departments in handling inquiries and requests related to the Scouting America and NCAC brands.Quality Control: Enforce consistent messaging of the Scouting America and NCAC brand. It is the responsibility of the C.C.O. to ensure all communication produced by the Council is reflective of the high quality of NCAC and its constituents.Media Relations and Issues Management: Establish and maintain relationships with local media to increase media coverage of priority initiatives and respond to inquiries. Draft, edit, and review statements, FAQs, and other media materials, while working with team members and partner agencies to ensure widespread distribution and follow-through. Serve as a public spokesperson as needed. Train other spokespeople, including volunteers, through media training, coaching, and support. Ensure that NCAC's Cabinet and Board are appropriately advised and supported.Crisis Management: Be prepared to address crisis issues quickly, effectively, and accurately through the rapid assimilation and distribution of complex material.Systems and Digital Footprint: Establish a best-in-class online presence that drives organizational impact, financial donations, and volunteer support. Oversee the design, maintenance, content, and control of the Council website, social media sites, and other internal and external Council communication tools. Create an impactful social media presence that empowers stakeholders to spread the mission organically. Work closely with other leaders to communicate information clearly, consistently, concisely, and in a timely manner while continually identifying opportunities to increase the Council's visibility and profile in the community.Volunteer Leadership: Serve as staff advisor for the Marketing Committee(s). Provide support to NCAC's Executive Committee as needed. Train and assist in recruiting Marketing Vice Chairs for all Districts.Staff Leadership: Manage, guide, and coach members of the communications team and ensure the group is structured and resourced to accommodate the needs of NCAC.Council Support: Perform other duties as assigned based on the short-term and long-term needs of the Council.The C.C.O. will provide staff leadership, with emphasis on both results and staff member development, to the Marketing Director and additional staff if the department expands.Materials and equipment used include 100% of time: motor vehicle, computer, copier, telephone, smartphone, audio-visual equipment.Physical activities and requirements include 100% of time: reaching, standing, walking, fingering, grasping, lifting, feeling, talking, hearing, computer keyboarding, occasional lifting of boxes, files, and equipment weighing up to 35 pounds is required in the office. The position also requires maintaining a valid driver's license and current automotive insurance, as well as the ability to drive a personal motor vehicle for Council business, with mileage reimbursement provided.Mental demands include 100% of time: reading, detailed work, confidentiality, stress management, problem solving, language skills, training, math, reasoning, verbal communication, written communication, customer contact, multiple concurrent tasks, frequent interruptions in a fast-paced environment, continual change.Working conditions include 100% of time: this position operates in a professional office setting with work hours of 8:30 a.m. to 5:00 p.m., Monday through Friday. Occasional evening and weekend work may be required, along with limited travel. The employee is not substantially exposed to adverse environmental conditions. When visiting Council camps, the employee may be exposed to some special adverse environmental conditions.Working relationships include 100% of time: recognize the importance of a positive working relationship with other staff members. Recognize the importance of a close and harmonious working relationship with all volunteers.Minimum qualifications include a bachelor's degree, 10 years of marketing, advertising, and public relations experience, and 5 years of strategic planning experience.Essential skills required include polished ability to communicate with clear, consistent messaging, analytical tools and research, strong organizational and time management skills, ability to manage multiple simultaneous projects, advanced proofreading and editing abilities, ability to represent the organization in public, customer service orientation, adaptability, team-focused mindset, demonstrated expertise, savvy, and passion for social media optimization, strong photography and video skills, including editing capabilities, proficiency in WordPress, Elementor, Canva, Adobe Creative Suite, and Microsoft Office, knowledge of project and email management systems such as Basecamp and iContact. Public Affairs Council