Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Experience Consultant

Ashlandcu

Position Summary: ACU has an exciting opportunity for a Member Experience Consultant to join our Member Experience Department in Russell, KY . This position will understand and execute ACU’s strategic mission through the consistent application of policy, procedures, member experience behaviors, and financial wellness conversations. Job Responsibilities: Engage members through active listening to accurately identify their financial needs and recommend appropriate products, services, or solutions. Create a great member experience and solidify ACU loyalty by effectively responding to member needs with both service and sales channels. This includes being proactive with members and offering solutions to members as they relate to their relationship with ACU. Identify and mitigate risk by following all security, compliance, and operational policies, exercising sound judgment, and maintaining confidentiality at all times. Be a brand ambassador in all interactions with members, employees, ACU board members, and volunteers. Actively participate in all required compliance and behavioral skill training that equip one for excellent job performance. Utilize available resources such as outbound calls, financial wellness conversations, targeted outreach campaigns and center of influence activities to capitalize on each member interaction. Perform additional responsibilities or projects as assigned by senior leadership or management to support branch and organizational goals. Education & Experience Requirements: High School Diploma or Equivalent. Ability to work effectively in a fast-paced environment, manage multiple priorities, and maintain accuracy. Required Skills & Abilities: Ability to work Monday through Thursday 8:30 am to 5:00 pm and Friday 8:30 am to 6:00 pm. Ashland Credit Union is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class or where prohibited by law. #J-18808-Ljbffr Ashlandcu

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Member Experience Consultant in Russell, KY vacancy
  •  ...great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-...  ...Summary: ACU has an exciting opportunity for a Member Experience Consultant to join our Member Experience Department in Russell, KY... 
    Suggested

    Ashland Credit Union

    Russell, KY
    28 days ago
  • $50k

     ...Clayton is seeking a Home Consultant in Ashland, Kentucky to transform the lives of customers through exceptional service in home buying...  ...the sales process. Successful candidates will have sales experience and strong organizational skills, earning a competitive salary... 
    Suggested

    Clayton Holdings

    Ashland, KY
    3 days ago
  •  ...mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the...  ...general outline of job duties and not a complete list. Key Experience and Education Needed: Must be Peer Support Certified by the... 
    Suggested
    Full time
    Night shift
    Weekend work
    Afternoon shift

    Addiction Recovery Care

    Ashland, KY
    1 day ago
  • $15 - $20 per hour

     ...insurance as required to perform assigned duties Education and/or Experience: High school diploma, preferably with a college level degree,...  ...and customers To perform this job successfully, team member must have basic computer skills. Physical and Environmental Requirements... 
    Suggested
    Hourly pay
    Daily paid
    Full time
    Work experience placement
    Interim role
    Work at office
    Local area
    Shift work

    World Finance

    Ashland, KY
    1 day ago
  •  ...quality and standards are met. We offer exceptional opportunities for career growth. The ideal candidate has at least 1 year of experience in a supervisory role and is at least 18 years old. We provide a comprehensive benefits package including medical, dental, and vision... 
    Suggested
    Flexible hours
    Shift work

    Dairy Queen

    Ashland, KY
    6 hours ago
  • $135 - $200 per unit

     ...Physical / Occupational Therapist Consultant Ashland, KY Independent Consultant Opportunity...  ..., service, and care that empower members to maintain independence Complete straightforward...  ..., and communication skills Preferred Experience (Not Required) Home safety assessment... 
    For contractors

    The Periscope Group

    Ashland, KY
    3 days ago
  •  ...dealership processes Work as part of a team to provide exceptional customer service Qualifications Automotive parts or customer service experience is a plus Strong communication and customer service skills Reliable, punctual, and detail‑oriented Comfortable using computers... 
    Full time
    Immediate start

    Toyota-of-Ashlan

    Ashland, KY
    3 days ago
  •  ...The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Night shift

    Belk

    Ashland, KY
    2 days ago
  •  ...maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install...  ...solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications... 
    Part time
    Local area
    Weekend work

    National Guard OMD

    Kenova, WV
    9 days ago
  • $15 - $22 per hour

     ...Supervisors and Assistant Managers are responsible for supervising crew members, assigning work positions, assisting with food preparation and...  ...bonuses, and advancement opportunities depending on experience and location. Shift Supervisors and Assistant Managers are responsible... 
    Hourly pay
    Full time
    Shift work

    Burger King

    Ashland, KY
    3 days ago
  • $32.5k - $36.65k

     ..., disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status...  ...and/or substance use challenges. This position utilizes lived experience to empower individuals on their recovery journey, helping them... 
    Full time
    Local area

    Pathways Inc. - Kentucky

    Greenup, KY
    16 hours ago
  • $32.5k - $35k

     ..., disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status...  ...(PSS) provides recovery-oriented services by using lived experience to inspire hope, promote wellness, and support individuals on their... 
    Full time
    Local area
    2 days per week

    Pathways Inc.

    Ashland, KY
    16 hours ago
  •  ...Partner with leaders. Advocate for employees. Shape the employee experience. This isn't a support role — it's a seat at the table. As this...  ...capability in managing change. Collaborate with HR team members to ensure cohesive and effective HR support across the organization... 
    Work from home

    Restek

    Bellefonte, KY
    3 days ago
  •  ...Member Services Representative South Point, OH 45680 Job Description THE PLANET FITNESS MISSION We at Planet Fitness are here...  ...member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will... 
    Shift work

    Planet Fitness

    South Point, OH
    1 day ago
  •  ...located in Clinic locations are responsible for creating a seamless experience by coordinating and scheduling appointments for patients;...  ..., treatment, and/or procedures. The Specialist is an important member of the physician's care team and critical in creating a pleasant... 
    Full time
    Traineeship
    Work experience placement
    Work at office

    The University of Kansas Health System

    Westwood, KY
    3 days ago
  • $15 - $22 per hour

     ...Assist walk in customers and inbound calls to process payments, explain coverage, help with claims and questions. As an Agent Team Member, you will receive... ~401k with match ~ Salary plus commission/bonus ~ Paid time off (vacation and personal/sick days) ~... 
    Hourly pay
    Full time
    Part time
    For contractors

    Jessica Haukedahl - State Farm Agent

    Ashland, KY
    3 days ago
  •  ...Discounts at Outside Retailers ~ Free Work Shirt options yearly.  Job Description The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective... 
    Daily paid
    Contract work
    Part time
    Casual work
    Local area
    Immediate start
    Flexible hours
    Shift work

    Planet Fitness - Glow Brands

    Ashland, KY
    29 days ago
  • $12.5 - $13 per hour

     ...Discounts at Outside Retailers ~ Free Work Shirt options yearly.  Job Description The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective... 
    Hourly pay
    Daily paid
    Contract work
    Part time
    Casual work
    Local area
    Immediate start
    Flexible hours
    Shift work

    Planet Fitness

    Ashland, KY
    3 days ago
  •  ...running smoothly and efficiently. Additionally, you will use your experience with inventory management and cash handling to ensure that the...  ...you will use your leadership skills to train and develop team members, and to maintain a positive and productive work environment.... 
    Full time
    Flexible hours
    Shift work
    Afternoon shift

    Thoroughbred Express Auto Wash

    Ashland, KY
    4 days ago
  •  ...for advancement Paid time off Training & development Job Description As an Customer Relations Representative - State Farm Agent Team Member, you will play a crucial role in promoting and selling our comprehensive range of insurance products to prospective clients. This... 
    Work at office
    Relocation package
    Flexible hours
    Afternoon shift

    Mary Boggs - State Farm Agent

    Ashland, KY
    5 days ago
  • $1,923 - $2,211 per week

     ...RN for a 13-week travel assignment in Ashland, Kentucky. As a member of our team, you'll have the opportunity to make a positive impact...  ...team. Required Qualifications: One year of recent experience as a Registered Nurse, including a minimum of six months in a Home... 
    Full time
    Contract work
    Temporary work
    Shift work

    Fusion Medical Staffing

    Ashland, KY
    1 day ago
  • $1,923 - $2,211 per week

     ...RN for a 13-week travel assignment in Ashland, Kentucky. As a member of our team, you'll have the opportunity to make a positive impact...  ...team. Required Qualifications: One year of recent experience as a Registered Nurse, including a minimum of six months in a Home... 
    Full time
    Contract work
    Temporary work
    Shift work

    TravelNurseSource

    Ashland, KY
    1 day ago
  •  ...all-staff events, and much more! Recovery Friendly Workplace: We are a certified Recovery Friendly Workplace that values lived experience and understanding. Comprehensive Benefits: Weekly Pay Paid time off Company-paid holidays Benefits... 
    Weekly pay
    Flexible hours
    Weekend work

    Anew Behavioral Health

    Franklin Furnace, OH
    3 days ago
  •  ...creation and 3D modeling of wiring and cabling inside equipment. ~ Experience with CREO Cabling module is preferred. ~ Capable and...  ...communication and interpersonal collaboration skills. ~ Reliable team members exhibit a consistently positive attitude and creativity. ~... 
    Temporary work

    Vertiv Holdings

    Ironton, OH
    2 days ago
  • $40k - $90k

     ...insurance products to recommend, explain and sell policies to both cold and warm leads. Weekly/monthly goals Qualifications: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting... 
    Full time
    Part time
    For contractors
    Flexible hours

    Jessica Haukedahl - State Farm Agent

    Ashland, KY
    2 days ago
  •  ...oriented professional to join their team. As a State Farm team member for Kenny Hatfield - State Farm Agent, you will build and develop...  ...Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency... 
    Hourly pay
    For contractors

    Kenny Hatfield - State Farm Agent

    South Point, OH
    4 days ago
  •  ...essential support and advocacy to adults facing mental health and substance use challenges. This role emphasizes the use of lived experience to empower individuals in their recovery journeys. Responsibilities include mentoring, assisting consumers in setting goals, and... 

    Pathways Inc. - Kentucky

    Greenup, KY
    16 hours ago
  •  ...on July 1, 2021 after starting my career as a State Farm team member back in 2006. Our team may be small, but we’re built on a strong...  ...Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your... 
    Relocation package
    Flexible hours

    Mary Boggs - State Farm Agent

    Ashland, KY
    4 days ago
  •  ...tasks on a larger project, serve as part of a multidisciplinary team on medium to large-scale projects. Typically possess 5+ years' experience and working knowledge of appropriate plant pallets, grading and drainage techniques, site-civil layout, ADA-accessibility... 
    Full time

    E.L. Robinson Engineering

    Ashland, KY
    1 day ago
  •  ...ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Douglas Workman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to... 

    Douglas Workman - State Farm Agent

    Ironton, OH
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Experience Consultant. Be the first to apply!