Product Delivery Project Manager - Telephony

Product Delivery Coordinator – CLIENT Telephony The Product Delivery Coordinator is responsible for supporting the CLIENT’s Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to the CLIENT’s Retail Branch nationwide estate. The role is largely administrative, involving the tracking of project deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality‑assurance (data integrity checks) against data sets, and providing metrics and reporting. The Product Delivery Coordinator will be provided with work instructions by the CLIENT’s Product Delivery Manager. Primary Duties Track project deliverables related to the implementation of Zoom phone at each branch Update the status of deliverables in a centralized repository Manipulate spreadsheets, including those used as data input for Zoom implementations Upload spreadsheets and submit webforms into a centralized repository Participate in various project meetings and, as necessary, assist Product Delivery Manager by recording meeting minutes Quality‑assure data sets to ensure accuracy / data integrity Provide routine metrics and reporting on Zoom Competencies Strong focus on accuracy and attention to detail Proficient with Excel including basic formulas, pivot tables, and graphing (Required) Proficient in PowerPoint (Required) Technical problem‑solving skills Excellent communication skills (verbal and written) Proficient time management skills; sense of urgency Ability to track a project through its lifecycle to successful deployment Ability to work in a fast‑paced environment and industry that is continually changing Ability to work flexible hours and available after hours/weekends if required to meet project completion dates Required Education & Experience 2-4 years’ experience as a technology Project Coordinator 8-10 years’ experience using PC in a business environment including MS Office Preferred Education & Experience Exposure to technology in the financial industry is a plus Exposure to Monday.com is a plus Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions & Physical Demands Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen. #J-18808-Ljbffr NEW ERA TECHNOLOGY