Medical Receptionist - Pediatrics

Medical ReceptionistAt MultiCare Mary Bridge Children's Hospital & Health Network, caring for kids is more than what we do — it's our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.FTE: 1.0, Shift: Day, Schedule: Monday - Friday Clinic HoursThe Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.RequirementsPost high school office procedures preferredMinimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical settingCustomer service experienceDegree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experienceFor more than 70 years, MultiCare Mary Bridge Children's Hospital & Health Network has cared for children and families across the South Sound. Anchored by an 82-bed pediatric hospital in Tacoma, Mary Bridge offers a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department and a state-designated Level II Pediatric Trauma Center.As a comprehensive pediatric health network, Mary Bridge delivers expert, family-centered care across inpatient, outpatient and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family we serve.Pay and Benefit ExpectationsWe provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.