Customer Relationship Specialist
National Maintenance Contractors
Overview Scope Overview: National Maintenance Contractors is seeking a high-energy Customer Relationship Specialist to anchor our Spokane area operations. This is a role focused on retention and growth. You will serve as the primary bridge between our operations team and a portfolio of 3050 key accounts. Your mission is to deliver exceptional customer service, preserving retention of clients, while aggressively identifying opportunities to upsell additional services. Responsibilities Relationship & Retention Management: Oversee a portfolio of 3050 existing clients with a primary focus on quality control and relationship consistency. Conduct regular site walkthroughs and formal inspections to ensure operational excellence. Act as the relationship manager to mitigate contract losses. Revenue Growth & Sales: Identify and sell one-time specialized services and recurring upsells. Drive efforts to meet an annual growth goal (both Recurring Monthly Revenue (RMR) and Specialized Services) of $1M. Draft proposals and negotiate contract expansions within your assigned book of business. Market Development: Actively represent the company in local trade associations (e.g., BOMA, IFMA) to build industry influence. Network with property managers and facility directors to create a robust pipeline of future opportunities. Qualifications Proven experience in Janitorial, Facility Services, or Property Management. Strong background in Customer Service (CRM) and consultative sales. Deep familiarity with the Spokane area commercial real estate market. Ability to balance operational problem-solving with aggressive sales targets. Compensation & Benefits Commission Structure: Earn commissions on all one-time specialized services and additional RMR growth. Compensation details: 85000 Yearly Salary #J-18808-Ljbffr
- ...Scope Overview National Maintenance Contractors is seeking a high-energy Customer Relationship Specialist to anchor our Spokane area operations. This is a role focused on retention and growth. You will serve as the primary bridge between our operations team and a portfolio...SuggestedContract workFor contractorsLocal area
Fountain-Fort Carson School District 8
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Zephyra co
Spokane, WA1 day ago $18.3 per hour
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Spokane, WA4 days ago$18.3 per hour
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Darren Young - State Farm Agent
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McQuade Organization
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Arleen Beard - State Farm Agent
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Zuzick & Associates
Spokane, WA8 hours ago $18 per hour
Call Center Representative Location: Spokane, WA At Sound Telecom, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day‑to‑day will be managing...Full timeShift workWeekend workEmergencyMD
Spokane, WA3 days ago$25 - $35 per hour
...qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.... ...Responsibilities include but not limited to: Establish customer relationships with existing customers and follow up, as needed Provide...Hourly payFull timeFor contractorsWork at office- ...exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our...Full time
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McQuade Organization
Spokane, WA8 hours ago - Looking to enhance your resumé this fall? Vector Marketing is filling part-time sales positions for this fall. Students have the opportunity to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
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Camas Health Recovery Center
Airway Heights, WA3 days ago - ...helping people have a great experience—no matter where they’re headed? If you’re adaptable, service-minded, and take pride in helping customers at different moments of their day, join the Avis Budget Group team at our airport locations. This is a dynamic, hands-on role...Hourly payFull timePart timeLocal areaImmediate startRemote workAll shiftsFlexible hoursShift work
- ...salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brandon Cook - State Farm Agent, you will generate the kind of exceptional...Flexible hours
Brandon Cook - State Farm Agent
Spokane, WA4 days ago $60k - $120k
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Airway Heights, WA3 days ago - ...virtually to understand their needs Advise clients on union-backed benefits and available options Guide clients through solutions that best fit their situation Build trust and maintain strong client relationships Stay organized with follow-ups and scheduling...Full time
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Spokane, WA8 hours ago $69k
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...on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 602 locations and has about 9,600 employees... ...is to identify, introduce, develop and nurture business relationships with companies and individuals within their designated territory...Local areaHerc Rentals
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...departments, as well as genuine Mazda and Lincoln Parts. At Knudtsen, we strive to be a team and truly value our relationships with each other, our customers, and the community. Benefits Paid health insurance - medical, dental, vision – for employees and dependents Life...Contract workWork at officeLocal areaImmediate startKnudtsen Chevrolet
Spokane, WA3 days ago- ...clear, simple, and relatable way -Maintain ongoing client relationships to encourage retention and referrals -Follow a proven process... ...you must be: -COACHABLE AND DEMONSTRATE HIGH INTEGRITY -CUSTOMER FOCUSED MINDSET, YOU MUST ENJOY HELPING OTHERS -HAVE S DESIRE...Remote jobFull time
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Spokane, WA8 hours ago $65k - $100k
...Solutioneers prides themselves on their ability to offer our customer “Business Partners” unique solutions. We actively listen to their... ...base as well as potential new customers Build and enhance relationships with key business partner decision-makers. Present our...Full timeWork at officeLocal areaRelocation packageFlexible hoursSnap-on
Spokane, WA9 days ago
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