Alterations Associate

Salary Range $28.81 - $36.02* WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all‑channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. WHAT YOU WILL DO: Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and Tailor procedures. Utilize expertise to make alterations decisions during customer fittings. Focus on all efforts on providing an exceptional customer experience. Maintain a clean and safe work environment. Support company/store and department initiatives. Ad hoc responsibilities as needed. WHAT YOU WILL BRING: Minimum 3 years fitting and tailoring experience in high‑end merchandise. Ability to fit and perform alterations on a wide range of garments. Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc. is desired and a benefit. Ability to use all standard sewing, pressing, and spotting equipment. Ability to use specialty machines: Double‑blind, Buttonhole, Cover‑stitch, Leather. Knowledge of the Alterations industry, including fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Opportunity to work in an innovative environment with a company experiencing transformational growth. Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer in retail, distribution, digital, or corporate. Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental). An amazing employee discount. SALARY AND OTHER BENEFITS: Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. BENEFITS: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits such as critical illness, hospital and accident insurance. EEO STATEMENTS: Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store. SSaks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. COMPENSATION NOTES: Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors. #J-18808-Ljbffr