Library Assistant - 2

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Library Assistant – 2 Part Time • Lincolnshire, IL, USA • 7 days ago • Requisition ID: 1130 • Application Deadline: July 24, 2026 Position Summary Under the direction of the Head of Readers & Information Services, the Library Assistant assures high patron satisfaction while staffing the reference desk and answering patron questions per library policies and procedures. The role has no supervisory responsibilities but may oversee assigned volunteers. Responsibilities Answer questions and provide basic readers’ advisory in person or via telephone, email, instant message, or other electronic communication. Provide exemplary service to patrons in a timely and confidential manner, maintaining the library’s high level of customer service in accordance with the Standards of Public Service. Maintain knowledge of current print and electronic resources to competently answer questions. Provide basic assistance with circulating and non-circulating technologies (tablets, eReaders, laptops, public computers, printers, copiers, scanners, fax machines). Deliver user instruction for internet searching, email, social media, downloading digital media services, and word processing. Demonstrate good judgment in interpreting library and department policies during normal workflow and emergencies. Refer in‑depth or extended reference and readers’ advisory questions to librarians, as needed. Perform notary services. Work at the reference desk as scheduled. Attend scheduled meetings and core competency training, as required. Maintain awareness of overall library functions, projects, and goals. Qualifications Minimum Education: Associate’s Degree or Library Technical Assistant Certificate (Bachelor’s Degree preferred). Minimum Work Experience: 1 year in a public library or other customer‑service based field or organization. Service‑oriented attitude with ability to establish and maintain effective relationships with staff and the public. Excellent written and verbal communication skills. Ability to effectively provide reference assistance and instruction services. Strong technology skills including Microsoft Windows & Office, Google Suite, the internet, eReaders, tablets, and ability to adapt to evolving technology. Thorough knowledge of popular materials for adults and readers’ advisory resources. Working knowledge of modern library policies and procedures, methods, practices, and materials. Ability to exercise initiative in problem‑solving and refer questionable situations to supervisor. Ability to complete detailed work accurately, efficiently, and on time with minimal supervision. Ability to plan, organize, and prioritize work assignments. Benefits Competitive salary: $21.23 – $26.52 per hour. Paid time off: typically one week upon hire and two weeks after the first year of employment. Paid vacation, paid holidays, personal time off, and floating holiday. Diverse work environment with knowledgeable, high‑achieving staff. Work‑life balance. Schedule Typical schedule: 15–18 hours per week. Monday 5 p.m.–9 p.m.; two weekday shifts of 9 a.m.–1 p.m. or 1 p.m.–5 p.m. (any combination Tuesday–Friday); approximately three weekend days per month (Saturday and/or Sunday 9 a.m. or 10 a.m.–5 p.m.). Weeknights and weekends are required. Application Process Submit a resume and cover letter via the Career Center in ADP by July 24 2026. For additional questions, contact Human Resources at View email address on click.appcast.io. Equal Employment Opportunity The library does not discriminate on the basis of race, color, gender, religion, sexual orientation, gender identity, national origin, ancestry, citizenship, age, disability, veteran status, marital status, pregnancy, arrest record, protected order status, genetic information, or other non‑job related criteria in any term, condition, or privilege of employment. #J-18808-Ljbffr Vernon Area Public Library District