Office Manager

Gresham is a global financial services technology company specialising in enterprise data automation. We help financial institutions ensure that their operational, regulatory and management data is complete, accurate, timely and fully auditable — particularly within complex environments where data is distributed across multiple systems. Our solutions automate data controls, reconciliations, workflows and exception management, enabling clients to reduce operational risk, strengthen data governance and enhance confidence in reporting across highly regulated environments. Serving both buy-side and sell-side organisations worldwide, Gresham partners with clients to deliver trusted, transparent and resilient data operations. Job Purpose The Office Manager is crucial to the smooth running of the New York office and is responsible for general administration, facilities management, and ensuring health and safety issues are resolved. On-site across two days per week , the role keeps the office running smoothly and presentably in your absence as well as your presence — from a tidy, accessible server room to a well-stocked kitchen and a properly managed front desk. You develop and maintain good working relationships across the business with managers and employees alike, providing excellent customer service and managing the day-to-day office activity. Key Responsibilities Office Management Provide general reception and office management duties including answering all switchboard calls, managing security, and issuing visitor passes. Sign for and manage incoming post and packages, ensuring timely notification and distribution to the relevant person or team. Keep the server room tidy, organised, and accessible at all times, ensuring nothing obstructs access to equipment and that the space meets basic housekeeping standards. Top up the kitchen fridge and general supplies regularly, ensuring the office is well-stocked with refreshments and kitchen essentials between visits. Responsible for monitoring and ordering all office stationery and other general office supplies. Manage the first aid and fire safety activities, documentation, and supplies, including logging fire alarm tests and coordinating annual fire alarm maintenance. Support facilities management activity by obtaining quotes for services and/or repairs, managing external supplier relationships, and managing the relationship with landlords including attendance at quarterly tenant meetings. Provide general administrative support to day-to-day business activities. Coordinate with and support other Gresham office managers to ensure a consistent and efficient approach to office management across locations. Carry out general office upkeep and other day-to-day office activities as needed to ensure the space remains presentable, functional, and welcoming. Health & Safety Advisor Working with the People & Culture team, act as the main contact for all health and safety policies and procedures for the New York office. Responsible for ensuring appropriate training is in place and undertaking periodic health and safety audits of the New York office. Commercial awareness coupled with the ability to identify practical solutions to issues. Knowledge and understanding of facilities management and health and safety issues. Confident in using a variety of systems. Comfortable managing priorities efficiently within a part-time, two-day working pattern. Able to build rapport across the business at all levels to build credibility. Outstanding customer focus backed by a proactive drive for results. Able to communicate at all levels. Exceptional organisational skills together with strong attention to detail. A proactive team player with strong customer service and problem-solving skills. Self-motivated and able to work under own autonomy with a collaborative approach, planning to ensure office needs are covered across the days you are not on-site. At Gresham, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds and are dedicated to providing a workplace where everyone feels valued, respected and supported. We make employment decisions based on merit, skills and potential, and do not discriminate based on any protected characteristic. We are also committed to making reasonable adjustments throughout the recruitment process and employment lifecycle. #J-18808-Ljbffr Gresham