Office Manager

Full-time

Description

Outstanding opportunity for well-organized, experienced Medical Office Manager with excellent interpersonal and communication skills to manage a fast-paced Dermatology office located in Eastern Suffolk County

Position Summary: Responsible for the daily planning, work scheduling and coordination, and operational performance.
Job Duties:

• Ensures office is adequately staffed to meet the needs of the providers and the organization as a whole. Request for additional staff members communicated with the Territorial Manager
• Recruiting, hiring, orientating, training, coaching, counseling and overall monitoring of employee performance.
• Annual review evaluation process of all supervised staff members.
• Assess and revise work schedules of both Medical and Non-Medical staff in addition to maintaining attendance records for all non-physician employees.
• Ensures daily patient payments are reconciled and balance to cash receipt logs.
• Maintains office petty cash system, assures ample funds available, adding funds, when necessary, disburses funds upon submission of receipts. Maintains receipts and petty cash journal of expenses.
• Reviews PTO calendar, monitors OT, ensure all employees take break/lunch, and monitor unauthorized absences ensuring human resources are optimized at all times.
• Works with Patient Financial Services, Accounts Payable, and Finance Departments to ensure proper reconciliation of care slips, packing slips, invoices, & receipts.
• Reviews Medical Staff schedule to ensure patients are scheduled appropriately
• Assist in monitoring injectable & product inventory by securing information from practice management system.
• Responsible for helping to ensure appropriate provider to patient ratios, and ensures scheduling accuracy
• Responsible for monitoring automated appointment reminder calls (Next Patient) and appointment requests (ZocDoc), while maintaining expected productivity of practices.
• General understanding of medical dermatology
• Ensure maintenance and organization of medical records department, while ensuring strict adherence to HIPPA guidelines.
• Initial point of contact for escalated patient complaints.
• Attends provider and department staff meetings as requested.
• Active participation in organizational seminars and events.
• Other projects and duties as directed by the Territorial Manager/Senior Management.

Requirements

Experience - 2+ years Medical Office Managerial experience (Dermatology a plus)

Computer Skills - Microsoft Office Suite that includes, Word, Excel, PowerPoint and Teams. EMA, and Laboratory Information Systems and Time Management System. The ability to learn new computer programs.

Salary Description

Salary commensurate with experience.