Account Specialist, Romer Labs - Newark, DE

Account Specialist

Make an impact from day one and build the foundation of your sales career. As an Account Specialist at Romer Labs, you'll gain real-world sales experience while supporting a mission that truly matters: Making the World's Food Safer. This role is designed for motivated early-career professionals who enjoy connecting with people, learning how to sell value-driven solutions, and growing their confidence in a commercial environment. You'll receive hands-on training, work with innovative products, and partner with experienced teammates who are invested in your success. This position supports Romer Labs, a division of dsm-firmenich, a global leader in innovative diagnostic solutions for food and feed safety. With a focus on mycotoxins, food allergens, GMOs, and microbial contaminants.

Key Responsibilities:

• Build trusted relationships with customers by understanding their needs and introducing relevant product solutions
• Learn to identify sales opportunities by supporting market and customer analysis efforts
• Drive revenue growth through proactive outreach, follow-ups, and consistent customer engagement
• Conduct outbound calls and nurture leads to support sales goals and repeat business
• Use Salesforce to track activities, manage customer information, and support a structured sales process
• Participate in sales planning, training, and product education to continuously build your skills and industry knowledge

We Bring:

• Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
• A chance to impact millions of consumers every day sustainability embedded in all we do
• A science led company, cutting edge research and creativity everywhere from biotech breakthroughs to sustainability game-changers, you'll work on what's next
• Growth that keeps up with you you join an industry leader that will develop your expertise and leadership
• A culture that lifts you up with collaborative teams, shared wins, and people who cheer each other on
• A community where your voice matters it is essential to serve our customers well

You Bring:

• A high school diploma or equivalent (post-secondary education or sales training is a plus, but not required)
• 12 years of experience in inside sales, customer service, retail sales, or a related commercial role
• Comfort using everyday business tools like Microsoft Office, with exposure to CRM systems (Salesforce or SAP a plus)
• A desire to learn how to sell technical or solution-based products, even if you're still building that experience
• Strong communication skills and the confidence to engage customers by phone and email
• Curiosity, resilience, and motivation to learn the full sales process from lead engagement to long-term relationships

The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $56,000-$70,000. In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

At dsm-firmenich, we don't just meet expectations we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future. Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve. We welcome candidates from all backgrounds no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we're here to help just let us know what you need, and we'll do everything we can to make it work.

Agency statement We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.

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