QA Specialist

QA Specialist, Toll Systems Auditing

TransCore (TRN), a subsidiary of ST Engineering, is seeking a QA Specialist, with focus on Toll Systems Auditing, to join our team in Houston, Texas.

Summary The QA Specialist will perform auditing, via visual examination, analysis and documentation, of Roadside Toll Collection Systems (RTCS). Auditing is a critical step in the quality management process used for assuring system integrity throughout the product life cycle.

Essential Duties and Responsibilities Include the following. Other duties may be assigned.

• Audit roadside toll transactions for accuracy through various stages of system integration.
• Document audit results using Microsoft Office applications with an emphasis on MS Excel.
• Deliver audit results on time per project deadlines set by team lead or supervisor.
• Real time analysis of audit results during the audit process to ensure anomalies are found as early as possible in the process.
• Assist in the preparation, presentation, and follow-up of proposals as requested, with supervision.

Requirements and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED) required.
• Microsoft Windows 7/10: Intermediate skills with Windows is required. File and Folder management, navigation of file structures, etc.
• Microsoft Office: Intermediate Skills of Office 2013 or later required with emphasis on MS Excel.
• Excel skills: Intermediate+ proficiency with spreadsheet management, calculations & formulas. More complex operational knowledge is a plus.
• Task Management: Ability to manage tasks in an efficient manner, utilization of software-based task management tools, such as Asana, JIRA, To-Do, etc.
• Attention to Detail: Extreme attention to detail is required. Ability to pay attention to various pieces of information simultaneously and determine accuracy.
• Critical Thinking: Ability to think through complex scenarios during auditing to ensure a full understanding of situational anomalies.
• Self-driven and fast learner: Motivation to learn new tasks, tools, processes and can learn quickly.
• Problem solving: Creative problem solving is a plus.

About TransCore A leader in the transportation industry since 1934, TransCore provides innovative, technical solutions including next generation Open Road Tolling, Intelligent Transportation Systems and Radio Frequency Identification systems that secure access and vehicle registration for airports, hospitals, parking garages, border patrols, trucking fleets and rail carriers. TransCore also operates tolling customer service centers for transportation agencies throughout the U.S., Puerto Rico, Canada, and Dubai.

TransCore offers competitive compensation and an excellent benefit package that includes medical, dental and vision coverage, flexible savings accounts, 401K, Life and AD&D insurance, a comprehensive Paid Leave program, and a Tuition Reimbursement program. Participation is limited to regular full-time employees.

Physical Demands/Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The noise level in the work environment is usually moderate.

* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.