Care Coordinator - Counseling Services (CS27-044)

Care Coordinator - Counseling Services (CS27-044) $41,000.00 - $44,500.00 Annually Edwardsville, IL Full Time 01460 Counseling Services 08/29/2026 9/13/2026 11:59 PM Central Determined by Position Description Care Coordinator - Counseling Services (CS27-044) To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Care Coordinator - Counseling Services (CS27-044) . As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities. Why SIUE? Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area. What You Will Do As the Care Coordinator in Counseling Services, you will play an important role in helping students navigate behavioral health care and stay connected to the support they need. Working within our stepped‑care and walk‑in access model, you will help students identify the appropriate level of care, address barriers to treatment, and navigate campus and community resources. Provide behavioral health screening, triage, case management, care coordination, crisis support, and resource navigation. Maintain a case management caseload and provide ongoing follow‑up and continuity of care for students with complex behavioral health needs. Help students navigate barriers to care, including insurance, transportation, financial, scheduling, and access concerns. Coordinate warm handoffs and referrals to Counseling Services, Health Services, community behavioral health providers, hospitals, and other campus and community resources. Support students transitioning from psychiatric hospitalization or other higher levels of care by coordinating follow‑up, treatment connections, and continuity of care. Serve on the university CARE Team and conduct mandated behavioral health assessments referred by the Dean of Students. Collaborate with campus and community partners to develop coordinated support plans for students of concern. Build and maintain relationships with community behavioral health providers and strengthen referral pathways for students. Provide mentorship and training to social work practicum students as assigned. Facilitate or co‑facilitate psychoeducational workshops and support groups focused on student well‑being, coping skills, and connection to resources. Work closely with Counseling Services clinicians and other members of the care team, seeking clinical consultation and escalating concerns when appropriate. This position functions under the clinical supervision of a Licensed Clinical Social Worker (LCSW) and does not provide ongoing psychotherapy. FLSA: Non‑Exempt Minimum Acceptable Qualifications –Bachelors degree. -A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position. (Note: Masters Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.) AND Years can be concurrent -1+ years experience providing behavioral health case coordination/management, care coordination, and/or resource navigation with a strong knowledge of community mental health resources, insurance systems, and referral processes. Preferred Qualifications Experience working in a college or university counseling center, student affairs, behavioral health, or integrated healthcare setting serving emerging adults. Demonstrated experience conducting crisis assessment, intervention, safety planning, and coordinating follow‑up care for individuals experiencing acute mental health concerns. Experience serving on a multidisciplinary CARE Team, Behavioral Intervention Team (BIT), or similar threat assessment and student support team. Knowledge of the stepped care model and experience connecting individuals with the most appropriate level of behavioral health treatment and community resources. Experience collaborating with campus and community partners, including disability services, dean of students, academic advising, student health services, hospitals, residential life, and community behavioral health providers to coordinate comprehensive care. Experience working with diverse student populations and demonstrated commitment to providing culturally responsive, trauma‑informed, and inclusive services. Experience providing continuity of care care following hospitalization or other higher levels of treatment. Supplemental Information Civil Service Information: Civil Service Application - FAQs Illinois Residency Requirement : Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Drivers License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation. Classification: State Universities Civil Service System Classification Number: 5002 SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification. (Download PDF reader) Pre-Employment Screening: All external candidates who receive a job offer will be required to undergo pre‑employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process. Work Authorization Information: Visa Sponsorship & F-1/J-1 Visas SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full‑time or part‑time civil service positions with permanent status. E-Verify SIUE is not currently enrolled in or participating in the U.S. Department of Homeland Securitys E-Verify program. SIUE does not use E-Verify to electronically confirm the employment eligibility of newly hired employees through the Social Security Administration and the Department of Homeland Security databases. Therefore, the University cannot legally employ individuals who are on OPT STEM Extension, as we cannot provide an E-Verify case number, participation confirmation, or related documentation. SIUE complies with all applicable federal employment eligibility verification requirements, including completion and maintenance of Form I-9, Employment Eligibility Verification, for all employees as required under the Immigration Reform and Control Act (IRCA). Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at View phone number on click.appcast.io or via email at: View email address on click.appcast.io EEO Statement Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veterans status. We value your interest and look forward to reviewing your application. For questions or more information, please email View email address on click.appcast.io. SIUE offers an exceptional array of benefits to all full‑time and part‑time employees (50% or more receive benefits accrued at the percentage of appointment) including: Medical, dental, and visioninsurance; Universitytuition waivers(full-time employees receive 100% waiver of tuition) Lifeinsurance; SURSretirementplan; Supplementalretirement savings plans; Paid vacation and sick leave accrual; Generousholiday schedule/paid holidays; WorkLifeprograms; Employee Assistance Program(mental health and wellness); Employee discounts(local and national retailers); Flexible Spending Account Program; For more about our benefits and employee services, visit: Employer Southern Illinois University Edwardsville Address 1040 Rendleman Hall Edwardsville, Illinois, 62026 Website #J-18808-Ljbffr Southern Illinois University Edwardsville