Customer Care Representative - Enterprise

MSC Industrial Direct

MSC Industrial Supply - - Responsibilities: Process electronically generated orders, quote requests, and customer service inbound phone calls, email and chat inquiries for MSC's enterprise customers; Assist customers and team members with basic technical issues and order processing gaps; Interact with National Account Managers to promote MSC's sales solutions and revenue strategies; Communicate customer concerns to management for effective resolution; Utilize third-party purchasing portals and coordinate with Credit and ITB2B teams to minimize invoice rejections

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Vacancy posted 3 days ago

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