Operations Trainer - Translator

Job Description

Job Description

Job Type: RegularThe Operations Trainer - Translator is a liaison to employees ensuring a quality onboarding experience and contributes to building a sense of employee community and belonging. This position translates spoken/written or video content to employee base for the purpose of keeping employees informed of critical information (operations, quality, safety, Human Capital - benefits, policies, etc.). The Operations Trainer - Translator works directly with Human Capital and the Operations team.

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.

We believe that teamwork—collaborating and sharing perspectives—is essential to achieving the best results.

An environment where collaboration is encouraged and valued:

• Starting Wage $23.78

• Two pay increases within a year, up to $1.00

• Benefits: Medical, Dental, Vision, Life, Short and Long-term Disability Insurance

• 401(k) with up to 7% company contributions  

• PTO starting Day 1

• Paid holidays and 2 floating holidays

• Advancement Opportunities 

• Tuition Reimbursement Program

• Employee Discounts

• Uniform Program + Shoe Allowance

Your key responsibilities:

• Translate material(s) or conversation into appropriate language.

• Ensure onboarding experience is positive for new hires.

• Support production in developing operational competency for new hires/new roles.

• Track competency trainings of new hires.

• Ensure the preservation of original meaning and intent for employee information.

• Provide additional insight as gathered in conversation/translation.

• Draft SOPs/job content as necessary to enhance work quality.

• Assist Human Capital in conducting two-week new hire check-ins and capture data.

• Assist in employee relations situations as translator when necessary.

• Facilitate orientation and onboarding process for Hispanic employees who do not speak English.

• Translate Quality and Safety practices/methods to Spanish speaking employees.

• Interview Spanish speaking candidates and translating back to recruiting team.

• Translate for purposes of open enrollment, VIBE survey, company programs/initiatives.

• Learn and understand all plant roles.

• Ability to regularly work multiple shifts.

• Maintain flexible schedule (shifts) to address situations as they arise.

• Support general Human Capital operations.

• Understand and adhere to Good Manufacturing Practices.

• Safety Protocol

• Stop any observed unsafe acts and obey facility safety rules and procedures.

• Correct or report any observed safety hazards.

• Support safety policies, programs, and annual training.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

The individual who will own this role:

• High School Diploma or equivalent preferred.

• Translation/production work-related experience preferred.

• Ability to speak fluent Spanish required.

• Ability to understand Spanish written language required.

• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.

• Communicate effectively both verbally and in writing with managers and colleagues.

• Display sensitivity to different cultures.

• Ability to work in a fast-paced environment.

• High level of interpersonal skills to handle sensitive and confidential situations and documentation.

• Effectively present information in one-on-one and small group situations to management and coworkers.

• Basic computer skills with Microsoft Excel, Power Point, Word, and Outlook.

• Basic math skills (addition, subtraction, multiplication, division).

• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.

A role for those who know that the best results are built through teamwork.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.  Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.