Hospitality Systems Operations Support - Redmond, WA

Eurest is the leader in business and industry dining, feeding employees of the nation's largest and most prestigious companies across the United States. As a member of Eurest's leadership and professional support team, you will help 16,000 chefs and in‑unit associates excel as they deliver world‑class meals in corporate cafes, executive dining rooms, and through onsite catering and vending innovations. Job Summary The Event Operations Support Manager will oversee the management of Eventions support systems, including creating customer‑facing websites and managing the event booking tool for the department. The role reports to the Business Operations Manager and supports all departments of Eventions, requiring independent work, multiple deadlines, and a strong eye for detail and customer service. Essential Functions and Responsibilities Manage and maintain event support software and ERP solutions. Create, update, and maintain high‑quality event registration sites for upcoming events. Develop online portals and check‑in applications for customers. Provide onsite and virtual training for event support software and ERP solutions. Design and maintain content on the Eventions SharePoint site. Additional Functions and Responsibilities Connect with Eventions teams and customers to ensure streamlined communication and support of events. Oversee billing for registration site services. Test systems for routine maintenance and verify upgrades are ready for implementation. Build and maintain relationships with clients, vendors, peers, and leadership. Qualifications High School/GED diploma required, Associate’s Degree or comparable experience preferred. 1‑3 years planning/hospitality experience preferred but not required. Minimum of 3 years’ experience managing large‑scale, complex projects or multiple concurrent mid‑sized projects, preferably in the food and hospitality, marketing, and/or technology environments. Minimum of 2 years’ experience in web design and development, including successfully building, managing, and updating websites. Proficiency with HTML, CSS, JavaScript, and backend revisions and enhancements. Experience with catering and special event booking platforms is preferred. Strong attention to detail and excellent customer service skills. Experience with EventsAIR or similar registration platforms preferred. Demonstrated experience with web design and UX. Experience working both independently and in a team‑oriented, collaborative environment. Technical Skills HTML, CSS, JavaScript, ERP style or Event Planning software, basic computer skills, above average Outlook, Excel skills. Experience with registration platforms or event booking tools is preferred. Compensation and Benefits Salary: $81,000 - $87,500 / year Pay Grade: 13 Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave EEO Statement & Other Information Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug‑free workplace. Applications are accepted on an ongoing basis. #J-18808-Ljbffr Eurest USA