Strategic Platforms Specialist

Strategic Platform Specialist

Smart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named 2026 National Apartment Association Supplier Company of The Year! Benefits that drive themselves

• Competitive salary based on experience!
• Full time, Monday-Friday, 8:00am - 5:00pm.
• Paid holidays off and no weekends!
• Work from home options! We offer hybrid schedules that would consist of 2 days at home and 3 days in the office.
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, complimentary gym access and more!
• Employee discount program!
• Long-term career opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 branches across the country.
• Recognized as a top company in Tampa Bay 8 years running!

Overview The strategic platform specialist provides administrative and operational support for Chadwell Supply's procurement and third-party purchasing platforms. This role supports onboarding, customer requests, reporting, training coordination, data maintenance, and internal team needs.

What You Will Need

• High school diploma or GED required.
• Minimum of 2 years of experience in sales administration or customer service.
• Minimum of 2 years of experience providing basic support and troubleshooting to sales teams and external customers.
• Experience in procure-to-pay (P2P), procurement, platform support, or customer service.

How you will make an impact

• Administrative & operational support
  • Assist with incoming support requests related to third-party platforms.
  • Route issues to appropriate team members.
  • Maintain records of requests, tickets, and follow-ups.
  • Support team calendars, training schedules, and rollout timelines.
• Customer & sales support
  • Assist customers and sales teams with basic platform questions.
  • Support website access requests and user setup.
  • Assist with CAP rollout preparation and communications.
  • Follow up on outstanding setup items.
• Platform maintenance
  • Assist with updates to pricing files, shopping lists, user lists, and catalogs.
  • Perform data entry, validation, and audits for accuracy.
• Reporting & metrics
  • Update recurring spreadsheets, dashboards, and activity trackers.
  • Assist with monthly reporting.
• Training coordination
  • Schedule training sessions.
  • Prepare materials and attendee lists.
  • Maintain training documentation.
• Project assistance
  • Support projects, process improvements, and implementation tasks as assigned.