Admissions Coordinator

Job Description

Job Description

Admissions Coordinator

Luxe at Wellington | Skilled Nursing

Become Part of Something Extraordinary: If you're looking for a rewarding career where you can make a difference while growing professionally, Luxe at Wellington is the place for you. Apply today and help us create exceptional experiences for every resident, every day.

 

At  Luxe at Wellington , we are committed to redefining the skilled nursing and rehabilitation experience. Our mission is to personalize every resident's wellness journey through compassionate care, exceptional service, and clinical excellence. We are seeking a motivated, organized, and customer-focused Admissions Coordinator to become an essential part of our growing team.

If you thrive in a fast-paced healthcare environment, enjoy building relationships, and are passionate about delivering an exceptional admission experience for residents and families, we'd love to meet you.

Position Summary

The Admissions Coordinator plays a vital role in driving census growth while ensuring a seamless admission process for residents and families. Working closely with the Director of Marketing & Admissions , this individual coordinates admissions, manages census data, collaborates with interdisciplinary departments, and ensures all admission activities comply with organizational policies and regulatory requirements.

This position requires exceptional organizational skills, attention to detail, strong communication abilities, and a passion for providing outstanding customer service.

Key Responsibilities

As an Admissions Coordinator, you will:

• Coordinate and facilitate the resident admission process from referral through admission.

• Reconcile the facility census daily to ensure accuracy.

• Maintain the electronic bed board and manage room assignments.

• Collaborate with Environmental Services and Nursing to ensure rooms are admission-ready.

• Distribute the daily Opening Census Report to designated leadership teams.

• Communicate all acute hospital readmissions to the Business Development team for follow-up.

• Contact residents and families to facilitate smooth readmissions when appropriate.

• Track and maintain department reports including:

  • Admissions

  • Referrals

  • Facility Tours

  • Conversion Rates

  • Census Trends

  • Marketing Activity

• Coordinate with clinical, business office, and interdisciplinary teams to ensure a seamless admission experience.

• Verify admission documentation for completeness and regulatory compliance.

• Deliver exceptional customer service to referral partners, residents, and families.

• Assist with census development initiatives and occupancy goals.

• Support marketing and community outreach efforts as needed.

• Ensure compliance with all company policies, Medicare guidelines, HIPAA regulations, and state/federal requirements.

Qualifications

Required:

• Minimum 2 years of Admissions or Healthcare Marketing experience

• Long-Term Care or Skilled Nursing Facility experience required

• Working knowledge of Medicare, Medicaid, Managed Care, and Third-Party Insurance

• Knowledge of medical terminology

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Experience with electronic medical records and Microsoft Office applications

• Ability to prioritize multiple tasks in a fast-paced environment

• Professional, compassionate, and customer-service driven attitude

Preferred:

• Experience working with hospital referral sources

• Previous census development experience

• Knowledge of PointClickCare or similar healthcare software

What Makes You Successful

The ideal candidate is:

• Organized and detail-oriented

• Professional and compassionate

• A strong communicator

• Customer service focused

• Self-motivated and dependable

• Comfortable working in a fast-paced healthcare setting

• Passionate about helping patients and families during important transitions

 

Why Choose Luxe at Wellington?

We value our team members and invest in their success by offering:

• Daily Pay Available – Access your earnings when you need them

• Competitive Salary

• Comprehensive Benefits Package

• Paid Time Off & Holiday Pay

• Health, Dental & Vision Insurance

• 401(k) Retirement Plan

• Ongoing Education & Professional Development

• Supportive Leadership Team

• Positive, Team-Oriented Work Environment

• The opportunity to make a meaningful impact every day

Requirements

Employment is contingent upon successful completion of a Florida AHCA Level 2 background screening in accordance with state regulations. 

Equal Opportunity Employer