Automotive Sales

Job Description

Job Description

Overview

Mercedes-Benz of Shreveport is seeking driven, customer-focused, and professional individuals to join our team as a New & Used Vehicle Sales Consultant. This role is responsible for delivering an exceptional luxury automotive buying experience while assisting customers with both new and pre-owned vehicle purchases.

The ideal candidate is passionate about building relationships, understands the importance of customer satisfaction, and has the motivation to achieve sales goals in a fast-paced dealership environment. Whether you have automotive sales experience or a strong background in retail, hospitality, or customer service, we provide the training and support needed to succeed.

Responsibilities

• Greet customers promptly and professionally in the showroom and on the dealership lot.
• Build rapport with customers to understand their vehicle needs, preferences, and budget.
• Present and demonstrate new and pre-owned Mercedes-Benz vehicles and other inventory options.
• Conduct vehicle walkarounds and test drives.
• Explain vehicle features, benefits, technology, and financing options.
• Maintain thorough knowledge of all new and used inventory.
• Follow up with prospective customers through phone, email, text, and CRM tools.
• Generate sales opportunities through referrals, networking, and prospecting efforts.
• Negotiate and close vehicle sales while ensuring a premium customer experience.
• Meet or exceed established sales, customer satisfaction, and dealership performance goals.
• Maintain accurate customer records and sales documentation.
• Collaborate with management, finance, and service departments to ensure a seamless purchase experience.
• Participate in dealership events, sales training, and community outreach activities.

Qualifications

• Previous automotive sales experience a plus
• Experience in luxury retail, hospitality, customer service, or commission-based sales a plus
• Proven ability to meet or exceed sales goals.
• CRM experience and strong follow-up skills 
• Bilingual abilities are a plus
• High school diploma or equivalent.

• Valid driver's license with a clean driving record.
• Excellent communication, interpersonal, and customer service skills.
• Strong work ethic and self-motivation.
• Ability to work evenings, weekends, and a flexible schedule as needed.
• Professional appearance and demeanor consistent with a luxury brand environment.
• Ability to learn product knowledge and utilize dealership technology platforms

What We Offer

• Competitive compensation including salary and commission opportunities.
• Paid training and professional development.
• Medical, dental, and vision benefits.
• Paid time off and holiday pay.
• Employee vehicle purchase program.
• Career advancement opportunities within a growing organization.
• Supportive team-oriented culture with a premium luxury brand.

Compensation: This is a commission-based position. Monthly earnings typically range from $4,000 to $15,000+, based on individual performance, sales volume, experience, and productivity. Top-performing sales consultants may earn above the stated range. Compensation is not guaranteed and is directly tied to sales results

Join Mercedes-Benz of Shreveport and help deliver the world-class experience our customers expect from one of the most recognized luxury automotive brands in the world