Field Superintendent New Installation

Location: Cleveland, OH, United States Job ID: 88699 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Field Superintendent New Installation Your main responsibilities Field Supt. is responsible for the installation of new construction to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction. Also responsible for employee selection, training and safety for all assigned projects. Assure that each installation project meets Company quality standards and meets all contract requirements. Monitor job completion checkpoints and implement any required corrective action in order to drive installation performance to Best Demonstrated Practice Model. Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision. Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety. Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives. Evaluate and initiate requests for tooling where such tooling would support productivity improvement. Maintain and manage pro‑active relationships with local IUEC business agent. What you bring

POSITION SPECIFICATIONS

Education: Undergraduate degrees, licenses and/or certificates may be helpful but not required. Work Experience: Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Region goals. Must have ability to communicate well, both verbally and in writing and have proven leadership skills. Critical Skills Computer Skills: Required knowledge of softwares and/or any programs to be used including the level of expertise. Problem Solving: The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized. The Field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while at the same time adjusting manpower to a minimum level and meeting and/or exceeding customer requirements. Other required skills: Must be able to teach the hourly employees the Company’s methods of quality, productivity and safety. He/she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity. Field Supt. Must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. He/she must be able to demonstrate to customers that they are receiving fair value for their expenditures. What’s in it for you? Fully vested 401k match, up to 7% of total eligible compensation. Competitive Medical, Dental and Vision Plans - Effective from first day of hire. 3 weeks vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. Tuition Reimbursement - Eligible after 6 months of service. Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. A wide range of development opportunities to boost your professional and leadership growth. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status. #J-18808-Ljbffr Schindler Group