Senior SaaS Support Engineer - Remote
$106.7k - $121.7kCloudDevs
A leading financial services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a strong background in system engineering and troubleshooting, with at least 4 years of experience. Responsibilities include providing advanced technical support, diagnosing software issues, and collaborating with cross-functional teams. A Bachelor's degree in Computer Science is required. Competitive salary range is $106,700 – $121,700 annually. #J-18808-Ljbffr
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Senior SaaS Support Engineer - Remote in San Francisco, CA vacancy
- Follett Software, LLC is seeking a Senior Technical Support Specialist to provide product and technical support to our customers. This fully remote role involves resolving complex issues and requires a Bachelor's degree in a relevant field along with 3-5 years of technical...Remote jobSeniorWork at office
$130k - $150k
...company. We are currently looking for a Senior Support Engineer in United States. This role sits at... ...customer success within a high-security SaaS environment. You will act as a trusted... ...financial, and personal well-being Remote-first work environment across the United...Remote jobSeniorFull timejobgether
United States7 days ago- ...steps. Our partner is looking for a Senior Customer Support Engineer based in the United States. This role... ...positions in infrastructure or SaaS environments Strong knowledge of network... ...insurance coverage Flexible remote work environment across the United States...Remote jobSeniorFull timeFlexible hours
jobgether
United States3 hours ago - ...cybersecurity startup is seeking a Technical Support Engineer to elevate customer operations and... ...in technical support within a SaaS or high-tech environment. The engineer... ...optimize support processes while working remotely in the PST region. Candidates must possess...Remote workSenior
Team8
New York, NY3 days ago $130k - $150k
...Description Location: USA - 100% remote Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with... ...Role Overview: We're looking for a Senior Support Engineer with strong system administration and troubleshooting...Remote workSeniorAkeyless
United States4 days ago- ...Senior Customer Support Engineer As a Senior Customer Support Engineer at Upbound, you won’t just resolve... ...engineering role, ideally in a SaaS or enterprise infrastructure environment... ...source and identify relevant fixes Remote role (#LI‑REMOTE). #J-18808-LjbffrRemote workSenior
Upbound - Job Posting
Seattle, WA1 day ago - ...Senior Technical Support Engineer We're expanding our Support presence in APAC and looking for a highly autonomous Senior Technical Support Engineer... ...investigate and resolve production issues in a complex SaaS environment by analysing application workflows, system...Remote workSeniorFlexible hours
Cenosco
United States2 days ago - ...fast. We want to ensure top tier customer support - and we're hiring someone who won't... ...customers, working closely with Sales and Engineering Proactively monitoring key accounts... ...or technical support, ideally in a B2B SaaS environment Problem solving and curiosity...Remote workSeniorTemporary workFixed term contract
Prelude Services
United States1 day ago - ...Senior Customer Support Engineer (CSE) As a Senior Customer Support Engineer (CSE) at NetBox Labs, you are the technical partner your customers rely... ..., and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox. NetBox powers thousands of companies...Remote workSenior
NetBox Labs
United States6 days ago $500 per month
...Technical Support Engineer As a Technical Support Engineer, you'll work directly with enterprise customers to troubleshoot issues across... ...infrastructure, Kubernetes, networking, and data pipelines. This is not SaaS support, you'll be operating inside complex, customer-owned...Remote workSeniorWork from homeMonday to FridayFlexible hoursShift workWeekend workDay shiftUnstructured
United States4 days ago- ...Senior Technical Support Engineer - Spanish Pakistan - Remote Motive empowers the people who run physical operations with tools to make their work safer, more... ...the software development process and tools for a SAAS based product. ~ Candidate must possess technical...Remote workSenior
Motive
United States2 days ago - ...Technical Support Engineer Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email, endpoint devices, and more. Hundreds of customers, spanning AI innovators to...Remote workSenior
Nightfall AI
United States2 days ago - ...our platform for the future. We are a remote‑first company with a global team. We... ...firewalls, networking, and storage. As a Senior Technical Support Engineer, you will be the operational backbone... ...platforms. Background in supporting SaaS or IaaS products with enterprise...Remote workSenior
MacStadium
Atlanta, GA4 days ago $70 - $80 per hour
...Services, a Certified M/WBE, DBE & SBE Company. Job Title: SENIOR SUPPORT ENGINEER Location: 100% Remote Job Type: Contract Work schedule: Monday- Friday 9 AM... ...and technical leadership. Experience with cloud-based SaaS solutions (Dynamics, Salesforce, ServiceNow, B2G NOW)...Remote workSeniorContract workMonday to FridayStratford Solutions Inc.
New York, NY3 days ago$500 per month
...Technical Support Engineer Unstructured is defining the standard for enterprise data transformation in the age of LLMs and generative AI.... ...infrastructure, Kubernetes, networking, and data pipelines. This is not SaaS support, you'll be operating inside complex, customer-owned...Remote workSeniorWork from homeMonday to FridayFlexible hoursShift workWeekend workDay shiftUnstructured
United States4 days ago$105k - $110k
...Senior Technical Support Engineer Location: Remote — Canada ** We are only considering candidates located in BC, AB, MB, and ON Velora is looking for... ...problems. Technical Depth ~5–7 years supporting SaaS products with a proven track record of leading...Remote workSeniorLocal areaShift workVelora
United States2 days ago$104.7k - $178k
...and agentic identities across SaaS, cloud, on-prem, and custom applications... ..., and AI agents. ( For engineers joining Veza today, this means... ...for an experienced technical support engineer to provide expert... ...trust. Work personas (flexible, remote, or required in office) are categories...Remote workSeniorWork at officeFlexible hoursServiceNow
Santa Clara, CA17 hours ago$500 per month
...Senior Technical Customer Support Engineer - Japan Tokyo (Remote) About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most... ...OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with...Remote workSeniorWork at officeLocal areaHome officeFlexible hoursClickHouse
United States2 days ago- ...steps may take place by phone. For remote roles, and at our discretion, candidates... ...We're currently looking for a Senior Customer Care Technical Support Engineer to join the IT Service Desk team... ...Load Balancing) and how they impact SaaS application performance. ~ Advanced...Remote workSeniorTemporary workWork at officeWorldwide
Collectors Holdings, Inc.
Santa Ana, CA13 hours ago - ...Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B... ...build with us. We are now looking for a Senior Support Engineering in North America to continue to make sure... ...is most likely because we’re hiring remotely for this role and posting in different...Remote workSeniorContract workTemporary workLocal areaVisa sponsorship
n8n
New York, NY2 days ago $100k - $125k
...site 4 days per week, Fridays remote. Build and scale identity... ...Beast Industries IT team supports a fast-moving business... ...when needed. The Role As Senior IT Support Engineer, you will own identity and... ...settings. Experience onboarding SaaS applications and...Remote workSeniorWork at officeLocal areaRelocation packageFlexible hoursMrBeast
Chicago, IL3 days ago- ...MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position... ...User Support Provide onsite and remote assistance for technical requests, diagnose... ...corporate based server side applications, SAAS / cloud administrator portals, network...Remote workSeniorWork experience placementWork at office3 days per week
Perennial Resources International
United States3 days ago - ...Senior Technical Support Engineer Join Cohesity as a Senior Technical Support Engineer and become part of... ...solutions Basic familiarity with SaaS, PaaS, IaaS, and APIs. Clustering... ...decision making. ~ Ability to work onsite 3 days and remotely 2 days each week....Remote workSenior2 days per week
Cohesity
United States2 days ago - ...most promising privately held SaaS startups (4th in Sifted’s 20... ...with us. We are hiring Support Engineers at both IC2 and IC3 levels.... ...improving product usability Senior Support Engineer You may be... ...likely because we’re hiring remotely for this role and posting in...Remote workSeniorContract workTemporary workLocal areaVisa sponsorshipMonday to FridayShift workNight shiftWeekend work
n8n GmbH
California, PA17 hours ago - ...Revolution - Behind every SaaS Product is a Team In Vimachem... ...ambitious and experienced engineer ready to contribute and... ...This position is a fully remote position for EU‑based candidates... .... About the role As a Senior MES Implementation & Support Engineer , you will play a...Remote workSeniorFlexible hours
Vimachem
New York, NY3 days ago $90k - $125k
...Launch Tennessee seeks a Support Engineer to enhance client experience for their SaaS products. The ideal candidate has over 3 years of experience in technical... ...comfortable debugging complex issues. This fully remote role offers a competitive salary between $90K and...Remote workFlexible hoursLaunch TN
New York, NY3 days ago$50 - $54 per hour
...Job Title: Senior Partner Support Engineer Pay Rate: $50–$54/hour (W2) Location: Remote (East Coast preferred) Duration: 6-month contract Work Schedule Core hours: 5:00 AM... ...incidents and escalations Troubleshoot complex SaaS, platform, API, and integration issues at an engineer...Remote workSeniorHourly payContract workWork at officeLocal areaWeekend workSuna Solutions
New York, NY3 days ago- ...leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum... ...over 3 years of Technical Support experience in B2B SaaS and excellent communication skills. The company fosters...Remote work
Nooks
Seattle, WA1 day ago - ...Raleigh is looking for a Technical Customer Support Representative. The role involves... ...customer support experience, preferably in SaaS. Strong communication skills and the ability... ...The position operates on Pacific Time, and remote work may be considered. Competitive...Remote work
PublicInput.com
Raleigh, NC17 hours ago - ...WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical... ...3+ years in technical support, experience with SaaS products, and strong communication skills. The position...Remote work
WhatConverts
Raleigh, NC13 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior SaaS Support Engineer - Remote. Be the first to apply!
Related searches
- customer support engineer San Francisco, CA
- application support engineer San Francisco, CA
- cloud support engineer San Francisco, CA
- software technical support engineer San Francisco, CA
- lab support engineer San Francisco, CA
- production support engineer San Francisco, CA
- IT network engineer San Francisco, CA
- operations support system engineer San Francisco, CA
- line support engineer San Francisco, CA
- remote support engineer San Francisco, CA